询盘信格式及范文 第1篇

Dear Mr/Ms XX

Re the XX products, I have e-mail the FOB QINGAO price to you dd XX . And asked for your comments on XX. But still no reply . Have you received it? Please review it and let me know your comments. If any problems, please don't hesitate to contact us, We shall be pleased to be of service to you at all times.

Thanks in advance for your quick reply!

询盘信格式及范文 第2篇

1。

询盘（询价）的概念询盘又称询价，是指交易的一方为购买或出售某种商品，向对方口头或书面发出的探询交易条件的过程。

其内容可繁可简，可只询问价格，也可询问其他有关的交易条件。

询盘对买卖双方均无约束力，接受询盘的一方可给予答复，亦可不做回答。

但作为交易磋商的起点，商业习惯上，收到询盘的一方应迅速作出答复。

询盘（询价）的分类

（1）买方询盘

是买方主动发出的向国外厂商询购所需货物的函电。

在实际业务中，询盘一般多由买方向卖方发出。

①对多数大路货商品，应同时向不同地区、国家和厂商分别询盘，以了解国际市场行情，争取最佳贸易条件

②对规格复杂或项目繁多的商品，不仅要询问价格，而且要求对方告之详细规格、数量等，以免往返磋商、浪费时间。

③询盘对发出人虽无法律约束力，但要尽量避免询盘而无购买诚意的做法，否则容易丧失信誉。

④对垄断性较强的商品，应提出较多品种，要求对方一一报价，以防对方趁机抬价。

（2）卖方询盘

是卖方向买方发出的征询其购买意见的函电。

卖方对国外客户发出询盘大多是在市场处于动荡变化及供求关系反常的情况下，探听市场虚实、选择成交时机，主动寻找有利的交易条件。

询盘信格式及范文 第3篇

Dear Ms/Ms XX

Re XX products, we have quoted you FOB/CIF/ price by e-mail after Canton Fair on Oct 24, 2016. But for a long time, you haven't replied us. So we sent two e-mail to you asking for your comments on Nov 9 and Nov 21, 2016. But still no reply. Now I 'd like to know whether you still interested in this item.

Looking forward to hearing from you soon.

询盘信格式及范文 第4篇

Dear X,

Tank you for your inquiry.

Yes, we have this item in stock. How many do you want? Right now, we only have X lots of the X color left. Since they are very popular, the product has a high risk of selling out soon. Please place your order as soon as possible. Thank you!

Best regards,

(name)

询盘信格式及范文 第5篇

Dear x,

Thank you for your interests in my item.

I am sorry but we can’t offer you that low price you asked for.

We feel that the price listed is reasonable and has been carefully calculated and leaves me limited profit already.

However, we’d like to offer you some discounts on bulk purchases.

If your order is more than X pieces, we will give you a discount of xx% off.

Please let me know for any further questions. Thanks.

Sincerely,

(name)

询盘信格式及范文 第6篇

很感谢邓经理在最初应聘的时候，相信并选择我作为**篷房外贸业务人员当中的一员，同时尽心地安排小组组长小平一直以来监督和教导我的外贸之路。同样也很感谢在取得成绩时的点播，在没有成绩时的鼓励。

很感谢我的小组组长小平和其他同事，不论是在生活当中还是在工作当中，都给与了我很多实实在在的帮助和指导。让我能一步一步积累更多的经验，增长自己的见识。

同时也很感谢自己在20XX年最初的时候，有勇气去换一个行业，勇敢地选择了篷房行业，并坚持了下来。那时候对公司的了解并不多，对行业未来的前景也没有清晰的认识，但感谢自己愿意尝试并且没有半途而废。

回顾自己来**的日子，不长不短居然快一年了，在**的日子很有意义，是我重新开始一个行业的孕育地。

来到**的时候，我对现在所在的行业完全没有认识。甚至当初来应聘的时候，都没仔细看过公司到底是做什么的。我当时想的是，以最低的姿态，在一个值得学习和投入的工作环境，历练自己。选择**，给了我很多学习机会，几乎所有的东西都是重新开始学习的。包括基本的表格制作，再到图像处理，邮件处理，电话沟通以及面对面接待客人。

在我内心深处，一直相信“有志者，事竟成”，“天道酬勤”，虽然我的起步晚了点，但因为年轻，应该是可以追上前辈们的。但也因为年轻，言行显得很不稳重。

的确，这是我需要学习的地方。

刚开始做外贸，可能是一种兴奋刺激的感觉，当但激情热情被日复一日的邮件询盘和繁琐之事替代时，我们再坚持下去的时候，如果还没有成绩，那时就更需要一种精神信仰，无关乎薪资，因为毕竟谁都知道，做业务，没有销量，就是穷光蛋。

刚开始的时候，没想过要快速的就拿单，毕竟那很不现实，对产品对外贸一窍不通没有任何实际经验就想出成绩简直就是一种空想。

那时每天上班的时候，我会给自己列好工作日程，确定紧急重要顺序，忙完这些规定的事项后，我会抽出一部分时间提前学习一些外贸知识，包括业务以及回复邮件方面。

记得刚开始回邮件的时候，我的心情是小心翼翼的，很怕犯错，可能与我的完美主义个性有些关系。所以一封邮件都要思考半天，不管是回邮件的内容还是表达方式。一句话，不敢下手。后来幸亏在福步等外贸论坛里面，学习了很多回复邮件和处理询盘的知识，再加上不断更新产品之后，询盘多了，锻炼的机会就多了，也就形成了自己的处理询盘的思路。

第一个单拿的是幸运，那时候刚出了一次意外，在养伤过程中，接下了第一个单。也是这个单，给了我很多勇气。让我相信努力会有收获。

过了试用期之后，之前那种激情和热情就慢慢的消失跆尽了，我需要我的信仰来支持我。

“开始源于相信，过程在于改变，结果在于坚持。”就是我的信仰。

我从来不相信，有谁可以随随便便的成功，毕竟不是所有人也不是每次都有那样的好运气。

坚持我现在的行业，在我不断地填充自己的过程中，我唯一能做的就是等待了。

客人不是一下就有的，询盘不是一下子就都到你的邮箱里的，价格不是每次都是你的让客人满意，不是每个客人都注重质量和服务的。那唯一能做的，就是不断地行动以及耐心等待结果。

在过了试用期很长一段时间里询盘不是很多，我找了很多事情做，集中之一就包括增加产品曝光带来询盘，那么首先得熟悉产品。熟悉产品，不仅是了解自己的产品，也包括同行的产品，而我重点放在国外同行也可以说是潜在客户的身上。

其实，做外贸也是一种心态的转变，之前我是个急性子，很多事情希望能够以最快最有效率的方式解决，所以往往给人浮躁的感觉。慢慢的现在性子稍微稳下来点，因为有些事情，不是你急着完成结果就能如你愿，例如，你希望客人尽快下单。

10月份的时候曾打算请假休息一段时间，但最终放弃了这个打算，那时候的事情，让我认清了自己的处境，女儿也应当自立自强。所以当静下心来，再次投入到工作当中的时候，自己有种突然觉悟的感觉。后来再处理询盘和邮件的时候，竟是反应快了很多，思路也明朗了很多。我想这是因祸得福吧。

yusuf是我今年最大的一个客户，期间一直没有断过联系，其实我们很少谈工作，每次寒暄一下，问候一下。我后来想想为什么他迟迟没有打款，可能他也在花时间考验我和我们公司。就像我在怀疑他是骗子一样。我一直记得一个外贸前辈说，你得经常在你客户的面前飘过。我想我就是这样一直在他面前飘来飘去没有太强的目的性，让他产生了信赖。他的订单，就是对我耐性的考验和服务的认可。后来的接待工作，让我对自己的口语也自信了不少，很感谢小平的陪伴和帮忙，以及之前有机会在她身边学习了很多次。

虽然现在我在外贸在篷房这个行业还是半个内行人，身上也有很多的不足，但是我相信，时间能够证明一切，我相信只要用心学习，踏踏实实的，就一定会有更大的成绩。

向成为一名能够独当一面的外贸人前进。

询盘信格式及范文 第7篇

The Start: Dear Sir or Madam

开头：亲爱的先生/女生

To Whom It May Concern - (very formal as you do not know the person to whom you are writing)

敬启者(非常正式的表达，用于你不知道对方收件人的身份的`时候)

Giving Reference: With reference to your advertisement (ad) in...

参考背景信息：关于贵公司在……上的广告……

Regarding your advertisement (ad) in ...

关于贵公司在……上的广告

Requesting a Catalog, Brochure, Etc.: After the reference, add a comma and continue - ... , would (Could) you please send me ...

需要目录，产品小册子等等：在写完参考背景信息后，加一个逗号，继续写……麻烦你们能发送给我……

Requesting Further Information: I would also like to know ...

询问更多信息：我想知道….

Could you tell me whether ...

你能告诉我是否……

Signature: Yours faithfully - (very formal as you do not know the person to whom you are writing)

签名：祝愿一切顺利(给不知姓名者的正式信件的结尾客套语)

An Example Letter

信函模板

Kenneth Beare

2520 Visita Avenue

Olympia, WA 98501

Jackson Brothers

3487 23rd Street

New York, NY 12009

September 12, 2000

To Whom It May Concern:

With reference to your advertisement in yesterday’s New York Times, could you please send me a copy of your latest catalog. I would also like to know if it is possible to make purchases online.

Yours faithfully

(Signature)

Kenneth Beare

Administrative Director

English Learners & Company

还盘函英⽂范⽂如下：

Dear sirs：

敬启者：

We write to thank you for your letter and for the booklets you very kindly sent usWe appreciate the good quality of the captioned goods，but unfortunately your prices appear to be on the high side andout of line with the prevailing market level .

我们写信感谢你方的来信和你方寄来的小册子。我们感谢标题所列货物的优良质量，但不幸的是，你方价格偏高，与当前市场水平不符。

To accept the process you quote would leave us with only a small profit on oursales since this is a area in which the principal demand is for articles in the medium price range .We like the quality of your goods and also the way in which you have handle our enquiry and would welcome theopportunity to do business with you .

接受你方报价的过程将使我们的销售利润微薄，因为这是一个主要需求中等价格范围产品的领域。我们喜欢你方商品的质量，也喜欢你方处理我方询盘的方式，欢迎有机会与你方做生意。

May we suggest that you allow us a discount of 3% on your quote prices that would helpyou to introduce your goods to our customers？Much as we would like to cooperate with you，we just can not see our way to entertain your offer，as the price quote istoo much high to be workable .

我方建议贵方在报价上给我方3%的折扣，以便向我方客户介绍贵方的产品。虽然我方很想与贵方合作，但我方无法接受贵方的报价，因为报价太高，不可行。

In view of our long-standing business relations，we counter-offer，subject to your reply herewithin two days，As the market is declining，we hope you will consider our counter-offer most favorably and fax us your acceptance assoon as possible .We are anticipating your reply.

鉴于我方长期的业务关系，我方还盘，在你方答复后两天内，由于市场正在下降，我们希望你方能考虑我方的还盘，并尽快传真给我们。我们期待着您的回复。

Yours faithfully.

您诚挚的。

Dear A,Thanks for your glad to quote you our best New Zealand Shipping charge is based on price;Quantity:vadility:Days after the ;USDIn CIF quotation is based on our best price especialy in materials.说下你们公司在新西兰Sakura filters 分销商在哪里，和有关信息简单介绍下。Many thanks and kind regards,Respectfully下面那个，是要接受支付宝支付，通过DHL/FEDEX 运输。报价不要忘了要附有详细信息的产品小册子。

英文询盘回复的一些技巧：1、先从回复询盘的格式说起，格式一般分为称呼、正文、敬祝语、落款几个部分。回复询盘的几个原则： • 主动出击，及时回复。• 格式正确，有称呼，有落款。• 鉴于东西方文化的差异建议回答卖家问题直截了当，一般疑问句建议先回答yes或者no，然后再补充自己需要说明的。• 尽量一次性多传达自己的意思，以免来回沟通错过了商机 。• 语言简洁准确，避免出现语法和拼写的错误。2、阿里巴巴询盘回复架构一般分为以下几个部分： 1）未付款询盘回复：这一环节是一个卖家第一次接触买家，有几个注意事项和大家分享一下： 第一主动出击，当买家下单后应及时主动与买家联系，联系内容可以按照先后顺序包括为打招呼，对产品进一步的介绍，并告知请付款以及时查看库存备货，尽快发货。下面一个不错的回复： Dear Tracey,We see that you have already placed an order from my store. The bag you orderd is one of the best selling products from my store and it is made of high quality leather. But the order seems unpaid. If there’s anything I can help with the price or size…Please feel free to contact me. When the payment is finish, I can stock up the item and get it ready for shipping. ThanksBest Regards GranceXXX CO.,LTDTel:XXXXXXXXFax:XXXXXXXXWebsite:）大量订购询问价格，大量订单询盘买家若是赶上采购季节应该是很有诚意的买家，对他们的回复要详尽一些，内容一般包括样品的价格，采购量和相应的价格，这个报价建议是包括运费的，给买家感觉是给他的一个优惠。 Dear Luis,Thanks for your inquiry, and we really want to do more business with you, and I think it is the best way to place an sample order which is 45 usd shipping included, If 100 pieces in one order the price we can offer you is pretty much the bulk price which is usd/piece. If you have any idea, Please let us know, and we will try our best to help you. Looking forward to your XXX CO.,LTDTel:XXXXXXXXFax:XXXXXXXXWebsite:

根据您的叙述，可以参考开发信模板，如下：

Dear Henry, 

Good day! I’m xx from xx company.

Glad to hear that you’re on the market for xxxx products.

We specialize in this field for xxx years, with the strength of 主要产品1,主要产品2 and主要产品3, with good quality and competitive price. 

Is there any product you need to purchase recently?

If you have any inquiry about our products, pls do not hesitate to contact me. We can talk more details.

I’m looking forward to your reply.

Kind regards,

言简意赅，开头问候并自我介绍，中间介绍优势产品（与客户需求匹配）,说明价格和质量优势，抓住客户眼球，最后询问需求，表明期待合作。

询盘邮件听说过，询盘邮件的英文版你知道怎么写吗?下面是我为你整理的英文询盘邮件回复 范文 ，希望对你有用!

英文询盘邮件回复范文1

可以针对首次来信没有明确需求，联系信息不全的客户

Dear Mr. Amir,

Many thanks for your inquiry dated(of) ____ from .

In order to let us make more correct quotation accordingly, please kindly tell us the e_act model number you prefer after checking our website of .

Besides, to help us offer the best price, please also introduce your company as many details as you can. Such as your company foundation time, how many workers, major product lines, company website and last year’s sales turnover if possible. More details better price.

Waiting for your early reply.

Best Regards

Amy

可以针对首次询盘比较明确，且联系信息较全的客户。

Dear Mr. Naresh,

So glad receiving your enquiry for our Barbies’ collection from dated ___. Thanks a lot.

We are a leading manufacturer in children’s wear in China and our products have been e_ported to customers all over the world such as ____ . The Barbies Collection is the most popular style in our factory, selling fast.

However, detailed price list for the skirts and long pants will be sent to you based on your specific further product description such as color, specification, special design requirement etc. Please check the following styles photo which should be suitable for your Indian market and tell us more requirements on the e_act skirts and long pants.

Please do not hesitate to contact us if any question and we are waiting for your reply.

Best regards,

Amy

可以针对首次询盘，需求明确，要求报价的客户。

Dear Mr. Muller:

Thank you for the letter of (date) enquiring price for our boy‘s t-shirt.

To close our deal , we offer you firm C&F Limassol USD ___/pc. Payment by irrevocable L/C to reach us one month before the time of shipment. This offer is subject to your reply reaching us before (date). Please refer to the attached files for packing and product specification info.

We allow a discount of 5% if your order e_ceeds USD 5,000. And there has been a heavy demand for our t-shirt and our factory is fully committed right now.

Therefore, at the most competitive price we offer, we hope to receive your reply with

questions if any or an order soon.

Best regards

Amy

可以针对首次询盘，需求明确，要求报价的客户。

Dear Johnson，

We are so glad to know you are interested in our product , series and very glad to enter into business relationship with you.

As Australia is our important strategic market, and in order to help us both to push sales here, our company prefer to offer you the above “cost“ price to hit your target.

Hope so competitive price can help you get your market soon .

By the way, could you pls tell us which color you like most and what kind of packing way you prefer?

Your prompt reply will be highly appreciated.

Best regards

Amy

英文询盘邮件回复范文2

Dear Edison Bonilla,

How are you? Thanks a lot for your mail and your trust on us.

I noted that you are interested in our products with item BL-88, I think you got the size and specifications from the details from price of it is enclosed. Please check. As usual,we use the T/T as our minimum order quantity is separately enclosed our full e-catalogue. Please feel free to ask me,if you have any more question./I kook forward to hearing from you. / I can send samples to you, if you reply to me/I can do for you some special samples, if you reply to me /

Yours,sincere

Star Cheng

Company: Shenzhen Qkie Electronic CO., LTD

Cuntry:China

Add:5/f,Building A,_i_iang haoye Technology park,Fuyong Town,Baoan District,ShenZhen City,China

Tel: 86-755-2751 2960

Cel:+86 13249854876

Fa_: 86-755-2751 6546

Gmail:qkiewireless@

Website:.cn

建立业务关系

Dear Sir or Madam:

A few months ago we had the opportunity to see a display of your productds at the Guangzhou International Trade Center ,and we were most impressed by the quaity and low prices.

We should like to offer you our service as a trading firm ,and would mention that we are e_perienced importers of our country ,and are enjoying a good reputation all over the world.

In addition ,we operate our own advertising agency ,and we can use the latest marketing procedures quite will be sure of your sales if you would allow us to promote sales of your products througout China .

Your early reply will be highly appreciated.

Yours faithfully,

1. we are one of the largest importers of ….in…and shall be pleased to establish business relations with you.

2. we enclose a copy of our catalogue for your reference and hope that you would contact us if any item is of interest to you.

3. we ,therfore,take pleasure in informing you that we are an enterprise

manufacturing shirts.开发信

4. the products manufactured here have been proved by a scrupulous test to be sound.严格的质检认证

5. Enclosed are a brochure and a copy of our price list to give you a general idea of our products available.寄手册

6. We are sending you separately our pattern-book with the price list.随函附寄

are confident that you can do some profitable business.相信贵方可以获利。

would like to enter into direct business relations with you on the basis of equality ,mutual benefit and e_change what one has for what one need.平等互利的基础上

t remember to tell you then Me_ican market is very competitive 市场竞争激烈

10. The designs and colors of all products will almost e_actly match your needs询问详细信息

包装和唛头

1. We want you pack the tins in cartons ,each containing 12

tins,separated by corrugated paper dividers.

2. We trust that you will give special care to the parking in order to

avoid damage in transit.

3. Each case should be marked with the following: name of the

commodity, quantity, country of origin, etc.

4. We can do e_actly according to your packing instructions. 支付货款

1》Dear Sir or Madam:

We are writing to refer you to our letter dated Jan 11,2004, in which we confirmed the acceptance of your order NO . that letter,we promised that the shipment would be made by the end of March subject to your L/C reaching here by the end of January.

However until now we haven’t received your L/ you please promptly instruct your banker to open an irrevocable L/C at sight in our favor without further delay so that we can arrange for prompt shipment?If your L/C cant reach us within 10 days ,we are afraid that we may be able to ship the order as instructed.

We are looking forward to receiving your early reply.

2》Dear Sir or Madam:

I have received your letter to tell you that I have today through the National Bank established the confirmed,irrevocable Letter of Credit in your favor for the amount of Euro 62,000 payable by sight draft accompanied by a full set of the shipping documents.

3.

Hi Mike,

Samples received and already passed to vendor. The material was PP, not ABS. Offer sheet is preparing and will be sent to you soon. By the way, raw material increased these days, pls make a decision quickly to go ahead after price confirmed. We’ll arrange the mass production asap.

Thanks and best regards,

4.开发信RE:the SECRET how to reduce mouse cost

Hi

Good Qkie electronic technology Co.,ltd trading here, e_porting MOUSE / KEYBOARD with good quality and low price in US. We are pleased to enclose you our ENTERPRISE CULTURE,pls kindly check. Call me, let’s talk details.

BR,

Star

Company: Shenzhen Qkie Electronic CO., LTD

Cuntry:China

Add:5/f,Building A,_i_iang haoye Technology park,Fuyong Town,Baoan District,ShenZhen City,China

Tel: 86-755-2751 2960

Cel:+86 13249854876

Fa_: 86-755-2751 6546

Gmail:qkiewireless@

Website:.cn

各种询盘回复范本

高效回盘5大要诀

及时：接到买家询盘，要给予及时反馈，确保询盘回复有效性。通常在1小时内完成回询盘，订单生成的率高达70%，回时间超过10小时，会大大降低订单生成率。

专业：卖家应具备丰富的行业知识，对于客户关于产品方面询问，能够给予专业解答。

准确：要将回复信写得很清楚，首先要正确理解买家来函的准确意思，如有不清楚的地方，则应立即去函向客户询问了解，切忌一知半解。

具体：尽量一次性多传达自己的意思，以免来回沟通错过了商机。

格式：格式一般分为称呼、正文、敬祝语、落款几个部分，语言简洁准确，避免出现语法和拼写的错误。鉴于东西方 文化 的差异建议回答卖家问题直截了当，一般疑问句建议先回答yes或者no，然后再补充自己需要说明的。 回盘参考模版

不同状态下订单，回复询盘的方式和技巧各有不同。下面将订单状态大致分为一下几类：

1、未付款询盘回复：

第一主动出击，当买家下单后应及时主动与买家联系，联系内容可以按照先后顺序包括为打招呼，对产品进一步的介绍，并告知请付款以及时查看库存备货，尽快发货。下面一个不错的回复：

Dear ___,

we have got your order of......

The bag you order is one of the hot items from my store and it is made of high quality leather. But the order seems unpaid. If there’s anything I can help with the price or size etc.

When the payment is finish, I can stock up the item and get it ready for shipping.

If any further questions, please feel free to contact with us.

Thanks

Best Regards

2、已付款订单的回复：主要内容包括确认产品的规格，尺码等等具体事宜，表现卖家的专业性下面是一个不错的例子：

Dear ___,

I am very glad to hear from you. The biggest size we have is 39. And this shoes is little bigger in size. So I think 39 will fit.

If you have any other questions, Please feel free let me know.

We are looking forward to getting your early reply.

Best Regards

3、发货后的回复：

从货物离开中国海关至买家收到货物建议每个阶段卖家都给买家发一封邮件通知买家，直到买家收到货为止。因为买家付款后都急于收到货物，而邮寄过程一般又是5-10天不确定的，因此这样随时通知买家货物状态一是表现自己商业城信度二是及时的沟通能让买家不再急切询问。

A、告诉买家订单详情

Dear Customer，

The item you order is already shipped and the tracking number is _____

The mail status is as follows:

SHANGHAI

Dispatch from Sorting Center

This is the status of your order. You will get it soon.

Thanks for your support and understanding.

B、 询问是否收到货物

Dear customer,

询盘信格式及范文 第8篇

外贸英语函电课后翻译参考答案中英文对照版

Chapter Two

1. 我们从中国驻东京大使馆商务参赞处 得知贵公司的行名和地址并了解贵公司是经营家用电器产品有经验的出口商

We obtained your name and address from commercial counsellor’s office of the Chinese embassy in Tokyo. They have informed us that you are experienced exporter in the market for home electrical appliances.

2. 我们的一个客户对你们的新产品感兴趣

One of our customers is interested in your new production.

3. 我们的一个日本客户想要购买中国红茶

One of our customers in Japan wants to be in the market for black tea.

4. 如你所知我们的外贸政策是在平等互利的基础上与各国人民做生意

询盘信格式及范文 第9篇

Dear X,

Hope you still remember me,i sent you quotation for XX(products)on XX(date)，well maybe you are very busy ,and i understand.

I review your websit very carefully, and have much interests to make a start for our cooperation,to provide the best special service.

Could you give me some advice so that we can do better.

询盘信格式及范文 第10篇

外贸邮件模板

Dear **

Nice to meet you .

Thank you for the favor of our products .At the same time .We would very much like to work with you to establish long-term friendly relations of cooperation . I am sale director of santong plastic Supply name is have 8 years experience plastic bottle and box . I think we could get your mind.

Our business model is both whole sale and retail. So that we will accept the DIY style or Own Style form the MOW is 1 piece as retail price .

询盘信格式及范文 第11篇

Dear sir,

Did you receive our quotation on Apr 12th?and no reply from was waiting until all the colleagues left the office. May be you are very busy.

So pls can you take some time to give me a reply?and kindly give me some advice on XX(products)

Look forward your reply

Thanks and regards.

询盘信格式及范文 第12篇

Dear X,

We appreciated your purchase from us.

However, we noticed you that h**en’t made the payment yet.

This is a friendly reminder to you to complete the payment transaction as soon as possible. Instant payments are very important; the earlier you pay, the sooner you will get the item.

If you have any problems making the payment, or if you don’t want to go through with the order, please let us know. We can help you to resolve the payment problems or cancel the order.

Thanks again!

Looking forward to hearing from you soon.

Best Regards,

(Your name)

询盘信格式及范文 第13篇

1询盘

Dear Mr. Li,

Your firm has been recommended 1 to us by the Dickson Electrics Company, with whom we have done business for many years.

We are interested in your Electric Typewriters for use in offices and shall be glad if you will send us a copy of your illustrated catalogue 2 and current price list.

Yours sincerely,

Susan Block

Manager

A Reply

Dear Ms Block,

We welcome you for your enquiry of Fed. 1 and thank you for your interest in our commodities. We are enclosing 3 some copies of our illustrated catalogues and a price list giving the details you asked for.

询盘信格式及范文 第14篇

Dear sirs,

I'm very pleased to inform you that we are interested in your product since there is a strong demand for(填产品名称),and we know that you are a leading exporter of shall be obliged if you will provide us your best quotations and time of delevery together with an illustrated forward to your early reply.

Yours sincerely,

你给的资料不够,我只能这么帮你写了.我就是学商务英语的,虽然才刚入门,不过能保证给你的这个没问题.

楼上的那个,从哪复制来的,好是挺好,但不是询盘...你那是在介绍自己公司,搞反了

询盘信格式及范文 第15篇

Dear Ms. Smith, thank you for your inquiry about our office furniture in October. We enclose our latest catalogue and price list.

We hope you will be interested. If you need more details, please feel free to contact us. Thank you for your letter of March asking for office stationery.

The enclosed catalogue contains all the details of our product range In most cases, we can supply the goods you need within ten days. We are looking forward to receiving your sincere order.

中文翻译：

亲爱的史密斯女士，感谢您10月份对我们办公家具的询盘，随函附上我们最新的产品目录和价目表，希望您能感兴趣，如果您需要更多的细节，请随时与我们联系您真诚的布莱克先生，感谢您3月份的来信，询问办公文具随函附上的目录包含了我们产品范围的全部细节，在大多数情况下，我们能在十天内供应你方所需的货物，我们期待着收到你方真诚的订单。

询盘信格式及范文 第16篇

外贸函电常用范文如下：

1.

Dear Mr. Li,

Your firm has been recommended 1 to us by the Dickson Electrics Company, with whom we have done business for many years.

We are interested in your Electric Typewriters for use in offices and shall be glad if you will send us a copy of your illustrated catalogue 2 and current price list.

Yours sincerely,

Susan Block

Manager

A Reply

Dear Ms Block,

We welcome you for your enquiry of Fed. 1 and thank you for your interest in our commodities. We are enclosing 3 some copies of our illustrated catalogues and a price list giving the details you asked for.

We trust that you will agree that our products and price appeal to 4 the most selective buyer. And we also allow a proper discount 5 according to the quantity ordered.

Thank you again for your interest in our products. We are looking forward to your order and you may be assured 6 that it will receive our prompt and careful attention.

Yours truly

2.

Dear Mr. Lu,

We have noticed from your advertisement 1 in 2 that you export large quantities of cushions 3 to European market.

Being specialized in this line for a long time, we are well connected with 4 many customers in our country. At present, we are interested in back cushion fine in quality and low in price. It will be highly appreciated if you could send us some brochures and samples for our reference and quote 5 your lowest price on CIF basis including our 3% commission 6 .

Should your goods prove satisfactory and price be found competitive 7 , you may expect substantial 8 orders from us.

We are looking forward to your early reply.

Yours faithfully

A Reply

Dear Mr. Bean,

We warmly welcome your enquiry of April 4 and thank you for your interest in our cushions.

We are enclosing samples and price list of back cushions giving the details you asked for. We feel confident that you will find the goods both excellent in quality and reasonable in price.

Best regards,

Yours sincerely

希望对你有帮助。

询盘信格式及范文 第17篇

可以针对首次来信没有明确需求，联系信息不全的客户

Dear Mr. Amir,

Many thanks for your inquiry dated(of) XXXX from .

In order to let us make more correct quotation accordingly, please kindly tell us the exact model number you prefer after checking our website of .

Besides, to help us offer the best price, please also introduce your company as many details as you can. Such as your company foundation time, how many workers, major product lines, company website and last year's sales turnover if possible. More details better price.

Waiting for your early reply.

Best Regards

Amy

可以针对首次询盘比较明确，且联系信息较全的客户。

Dear Mr. Naresh,

So glad receiving your enquiry for our Barbies' collection from dated XXX. Thanks a lot.

We are a leading manufacturer in children’s wear in China and our products have been exported to customers all over the world such as ****. The Barbies Collection is the most popular style in our factory, selling fast.

However, detailed price list for the skirts and long pants will be sent to you based on your specific further product description such as color, specification, special design requirement etc. Please check the following styles photo which should be suitable for your Indian market and tell us more requirements on the exact skirts and long pants.

Please do not hesitate to contact us if any question and we are waiting for your reply.

Best regards,

Amy

可以针对首次询盘，需求明确，要求报价的客户。

Dear Mr. Muller:

Thank you for the letter of (date) enquiring price for our boy‘s t-shirt.

To close our deal , we offer you firm C&F Limassol USD xxx/pc. Payment by irrevocable L/C to reach us one month before the time of shipment. This offer is subject to your reply reaching us before (date). Please refer to the attached files for packing and product specification info.

We allow a discount of 5% if your order exceeds USD 5,000. And there has been a heavy demand for our t-shirt and our factory is fully committed right now.

Therefore, at the most competitive price we offer, we hope to receive your reply with

questions if any or an order soon.

Best regards

Amy

可以针对首次询盘，需求明确，要求报价的客户。

Dear Johnson，

We are so glad to know you are interested in our product , series and very glad to enter into business relationship with you.

As Australia is our important strategic market, and in order to help us both to push sales here, our company prefer to offer you the above ^v^cost^v^ price to hit your target.

Hope so competitive price can help you get your market soon .

By the way, could you pls tell us which color you like most and what kind of packing way you prefer?

Your prompt reply will be highly appreciated.

Best regards

Amy

询盘信格式及范文 第18篇

Salers

Hello, Yocoss company, what's can I do for you?

YOCOSS公司，请问有什么可以帮到你？

Customer:

Hello,I find your company in Alibaba, and I want to buy one sample of the sensor tap, what's the price of the model C721B?

我在阿里巴巴上看到你们的公司，我想买一个感应龙头的样板，请问型号是C721B的价格是什么呢？ Sales:

Ok, the price is USD100 of that model, and also I'd like to send some details of this model to you, may I have your email?

是的，这个型号是100美金，我想发一些关于这个型号的详细资料给你，你能告诉我你的邮箱吗？ Jane:

All we get down to the price now?

询盘信格式及范文 第19篇

Dear Mr. XXX,

You are recommended to us by Bank of China in New York that you are one of the leading sportswear dealers. Right now, we are particularly interested in importing various ranges of sportswear.

We are large dealers in textiles here and believe there is a promising market in our area for moderately priced sportswear.

It would be helpful if you could send us your latest catalogue and price list. If the quality of the goods comes up to our expectation and the delivery date is acceptable, we can probably let you have regular orders.

We are looking forward to your earliest reply.

Sincerely,

Important Language to Remember

询盘信格式及范文 第20篇

投诉与处理ComplaintsandAdjustment

OrderNT-20717

Thank you for your fax of January 17. We are very sorry to learn that the secretary made according to the above order.

Cathay Pacific Airways released 9000 ballpoint pens this morning. You have received the documents. We are very grateful for their convenience and the first two mistakes and apologies. We can ensure that all impacts occur to ensure that similar errors are not affected by hurricanes.

Yourssincerely.

RobSubbaraman

ExportMangager

enquiryn.询盘，询购

.报价，报盘

.订购，订单

complicatev.使复杂化

toaskfor请求；要价

tobeliableto易于---的

toputaside放在一边

facsimile(fax).传真，发传真

E-commerce电子商务

pompousa.浮夸的

承认受到

inst.(=thismonth)本月

clearonesaccount结帐

asaresult所以

tracev.跟踪，查询

inconnectionwith与——有关

indebtednessn.负债

balancen.收付差额，余额

illustratedcatalog附有插图的目录

ifpossible如有可能

timeofdelivery交货期

deliveryn.交货

firmn.公司，商号

standingn.信誉

reliabilityn.可靠

approachvt.与——联系

与——建立业务关系catalogn.（商品目录）

pamphletn.小册子

foryourreference供你参考

inthemeantime与此同时

transactionn.交易

embassyn.大使馆

hand-madea.手工制作

hiden.皮革

steadya.稳定的

fashionablea.流行的，时髦的

detail(s)n.详情

termsofpayment支付条款

arangeof——一系列

elegancen.优美，雅致

coupletogether使联结，使成对

superba.极好的，一流的

workmanshipn.工艺

appeal(to)v.吸引

discriminatinga.有识别力的，敏锐的

representativen.代表，代理

authorizev.授权

negotiatev.洽谈

inreply兹答复

informv.通知，告知

beconnectedwith与——有联系

appreciatev.感激，感谢

rushv.赶紧（做），抓紧（做）

placeanorderwith——向——订购

C&F(cost&freight)成本加运费价

T/T(telegraphictransfer)电汇

D/P()付款交单D/A()承兑交单

(certificateoforigin)一般原产地证

.()普惠制CTN/CTNS(carton/cartons)纸箱

询盘信格式及范文 第21篇

一．初入岗位

我是今年6月份毕业的，刚迈出校门就直接来到了深圳。出校门之前我还在迷茫，不知道要做什么工作，也没有给自己找到一个明确的定位。我知道自己不是那种安贫乐道的，我要给自己顶下目标，并且努力奋斗。因为在毕业之前，我也做过两份工作，一份是导购，一份是商务接待，由于各种原因没能继续坚持做下去。

直到9月份24日我有幸进入新起点这个大家庭，在公司领导和同事的帮助下，我在认识产品、熟悉产品、推广产品各方面的知识上有了很大的提高。在这里我要感谢我的领导和同事们对我的点滴帮助。

初入外贸销售这个行业，我除了在学校里所学的外贸英语知识和国际贸易知识，缺乏实际经验，对于阿里巴巴国际推广平台的操作一点也不清楚。首先第一件事，我就是要熟悉公司产品。因为公司人不多，初来乍到，怀揣着梦想的激情全心的投入学习中。公司的产品目

二、熟悉业务流程

在逐渐接触国际贸易的过程中，我通过阿里巴巴平台免费版，收到了很多客户的订单（阿里巴巴的平台），可惜都是批量小的一些样品单，最终因为因现实支付方式不能通过支付宝而告终。在10月伊始，经过半个月的产品熟悉，询盘回复，终于有位瑞典客户接收我们的付款方式，转账成功。第一笔外贸订单成了，虽然只是一个小订单，缺从中学会了很多。接收款项后，随后跟单，让生产安排生产并联系国际货运快递。

在国际快递方面第一次接触了dhl/ups/fedex，其间还是出现一点小插曲，联系货运后，货物到香港了，快递公司说是地区偏远要加偏远费。因小订单，dhl运费算得过于精确，导致货物退回来，重新找了一个货运公司，改走fedex。这样耽误了几天的货期。不过经过

这次的教训，明白了算运费的时候要按值计算，宁愿多收一点，联系快递的时候要货代把地址查下是不是偏远地区。

三、参与展会

10月中旬，公司参与了广州第xx届国际采购博览会，展会上的客户基本上都是国外的。其间因展会上同行较少，参与竞争的不是很多，这又是我们该发挥的时候了。几个同事都在给公司产品做宣传，发名片，发资料，尽量吸引更多的客户来看我们的展厅。与外国客户交流又成了一门技巧，要吸引有意向的客户，要让没有意向的客户接触和了解我们这一产品，归根结底说白了就是来者绝不放过。与外国客户的交流中，也学到了如何向客户介绍我们的产品，如何讲解剖析产品优势。一个展会办下来，临时出售了小批量产品，收到了很多外国客户的名片，也发了一些自己的名片，希望将来可以联系一些有意向的客户。

展会过后，就是分析名片，收发邮件了。有经验的同事，接到名片及时判断客户意向，联系了客户上门看厂。也做了一笔数量的订单。其间，我学会了要认真判断客户意向，了解客户需求，才能做到有求有应。

四、收发邮件

把展会上的名片整理，分析，回忆一遍，把有意向的，一个一个都发邮件进行问候。在发邮件之前，产品定价又是一项很重要的事。既然是工厂，产品价格就有一定的优势。凭这个优势，价格是没有很大的问题。其次就是价格得详细程度，其间涉及moq，fob等各方面，这就是考验产品熟悉程度了，报价单的一目了然也很重要。要明确自己的产品报价与市场行情差价，及如何以达到报价的正确性，让客户查到公司知道公司的主要经营产品及及产品优势与核心竞争力。

所以小小的一份报价表，看似简单，实则要经过仔细和认真的推敲。报价应报得恰如其分，不能过低，也不能过高；好东西不能贱卖，普通的产品不要报高。因为客户往往会从你的报价来判断你的诚实性，并同时判断你对产品的熟悉程度；如果一个非常简单普通的产品你报一个远离市场的价位，甚至几天都报不出来，这说明你的诚实性不够，你根本不懂这一行，自然而然客人不会对你再理会。

但是呢，一连几百份邮件发出去，没有几个人回应，石沉大海，让人觉得心灰意冷的。但是，不能放弃，就得自身找找原因了。可能价格没有设置好，图片不够吸引眼球，产品信息没有详细……等一大堆的问题，一个一个分析，解决。

五、接触阿里巴巴会员版

11月份开始接触阿里巴巴会员版的业务子账号，发布产品信息，提高产品曝光率，进而增加询盘的机会。发布产品信息又是一项繁杂的工作。首先，每一个产品的标题不能雷同，图片必须清晰。其次，最重要的是关键词要选好，而且要选关键词排名靠前的，这样才能提

高产品的搜索度。关键词的设置可以三个雷同，可以5种以上产品竞争一个关键词，尽量想办法提高曝光率。最后就是产品信息的匹配了，有头有尾必不可少，不能牛头马嘴，也不能张冠李戴。不同的产品要匹配相应的信息。发布了一千多条产品信息，询盘也相应上升了，在线咨询的客户也多了起来。

买家总会货比三家，一个询盘他会发给很多的供应商，因而买家远是专业的。作为外贸工厂最主要的优势是能提供厂家直销价，和产品质量的监督。因而定价要定的合理，才能赢取更多的客户。

但，在公司提供客户需求信息资源这一块中，也屡次没有取得好的成绩，错过了很多展会客户资源，主要是因为自己不会跟进客户，不知道怎么样来跟进，在这点我以后会好好学习，耐心地请教。在平时的各项工作中精耕细作，紧跟所有客户资源，及时掌握客户的需求，作出相应的计划和工作。在今后的工作中，争取把握分析、处理好各项工作中，加强同客户的交流、沟通。知己知彼，方能百战不殆，了解他们的需求，能够准确地处理好，来羸得客户。

六、工作失误

前段时间因为报价失误，和客户理解的不一样，导致公司流失了一个客户。客户要的是模组，我就按我们常规的报价，一个模组报给他。等客户寄来样品，要我报价，他的样品是两个模组一套的。我却没有理解好，还是按一个模组的价格报了出去。其间几天也没有沟通

好，相互间理解不当。直到客户过来签合同才弄明白报价严重失误了，这一点，我觉得自己太大意了。工作时需要细心的，能想到的要尽量想到，不懂的地方一定要问。三个臭皮匠顶的上一个诸葛亮，这是个真理。提出来就总会找到解决的办法的。

七、心得体会

1、“努力不一定成功，放弃一定失败”是篮球运动员姚明曾经说过的一句话，用这句话在时刻提醒、鞭策着自己。在公司的这段时间让我意识到，一名合格的外贸业务员，要从基础做起，筑稳根部，不眼高手低，不心浮气躁，虚心求教，耐心学习。

2、专业的学习，要进行实际结合。要熟悉专业的外贸术语，特别是led行业，要抓住客户的需求，给予客户相应的服务。与客户交流要有针对性。

3、要尽心尽责的做好本职工作。要做好手头的工作，专心工作，做好与客户的交流和联系，不懂得地方要耐心请教。

4、心态决定一切

怀疑、抱怨、无所谓、思想上的懒惰这些态度对工作是致命的。认识到工作是自己的事便不会有懒惰的思想。要长期坚持下来，不放弃，失败乃是成功之母。

八、展望20xx

辞旧迎新，展望20xx年。新的一年已经开始，紧张而又忙碌的工作拉开了进程，明确公司的目标、计划。计划好自己的工作和个人目标。本人将更认真工作，刻苦学习业务知识，提高自身的能力来努力完成公司的销售任务和目标，同时希望公司和个人再上一个新的台阶，坚持下去，好好奋斗！

以后的路还要怎么走，我也不知道，但是我知道，只要自己不断的努力，那么迎来的就一定是很好的前景，所以我只有自己不断的努力了，因为自己是要生活的。生活和工作中有很多的事情来做，需要不断的努力。

以上是我的年度个人工作总结，请领导给予指正。

询盘信格式及范文 第22篇

【发函】发挥自己想象，写一封和外国公司建立业务关系的函电，要求：

1.说明从何渠道得知对方公司名称和信息

2.对自己的公司做简单介绍

3.表示希望和对方建立业务关系

Dear Sirs

We have your name and address from the Commercial Counselor’s Office of the Japan Embassy in China. We have the pleasure of write this letter to you in the hope of establishing business relations with you.

To give you a general introduce of our company. Our company is one of the leading importers of mobile phones and enjoy a wide range of communication field .We have many years’ experience in this particular line of business and have concluded some satisfactory business all over the world.

询盘信格式及范文 第23篇

Dear X,

Sorry for my late reply,i discuss with our boss for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality.

But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you.

I hope that if you have the will to cooperate,pls don’t just focus on the price,the most important is the quality,i think.

If you any comments ,pls let me know.

Thanks and regards

Angela.

询盘信格式及范文 第24篇

询盘又称询价，是指买方或卖方为了购买或销售某项商品，向对方询问有关交易条件的表示。在国际贸易的实际业务中，一般多由买方主动向卖方发出询盘。

服装跟单中的询盘附件是一些补充要求如实记录。营业跟单员是店面的一些营业内容的跟进

业务跟单是企业业务部的一个跟单，就是业务助理，沟通外部客户与工厂内部的信息

生产跟单是跟进业务跟单下的订单，沟通是工厂内部的

服装厂的营业跟单员需要了解面料，跟进订单，出货，收款及售后对账收款的。 跟单员需依据面料品质对到厂面料进行确认是否达标，数量是否准确。面料纱支、成分及含量、克重等全部要正确无误。

面料的有效幅宽要达到指示标准要求，幅宽不稳定会造成裁剪时浪费严重，有效幅宽小于规定或超过3%的为B品；面料颜色不可有边中差现象，色差、匹差和缸差均要控制在4~5级，否则为B品；面料克重误差务必在规定克重的±5g以内。跟单员在委外加工厂对于面料裁剪前的检验结果必须如实记录。

为尽量减少测量结果误差，保证测量结果准确性，测量面料克重时，一般随机取所测面料的至少3个部位进行测量；测量面料纵密时，随机取直向的至少两个部位进行测量；测量面料横密时，需测量面料的左、中、右3个部位；测量面料缩水率时，直向和横向均需测量；干燥方式一般是吊干或挂干；检验结果包含A等、B等和疵品3个级别。

询盘（enquiry）也叫咨询，是指交易的一方准备购买或出售某种商品的人向潜在的供货人或买主探寻该商品的成交条件或交易的可能性的业务行为，它不具有法律上的约束力。

1、询盘的内容：

询盘的内容可涉及：价格、规格、品质、数量、包装、装运以及索取样品等，而多数只是询问价格。所以，业务上常把询盘称作询价。

询盘不是每笔交易必经的程序，如交易双方彼此都了解情况，不需要向对方探询成交条件或交易的可能性，则不必使用询盘，可直接向对方发盘。

询盘可采用口头或书面形式

[询盘的法律效力]

在实际业务中,询盘只是探寻买或卖的可能性,所以不具备法律上的约束力,询盘的一方对能否达成协议不负有任何责任.由于询盘不具有法律效力,所以可作为与对方的试探性接触,询盘人可以同时向若干个交易对象发出询盘。

但合同订立后，询盘的内容成为磋商文件中不可分割的部分，若发生争议，也可作为处理争议的依据。

2、询盘的分类：

1、买方

是买方主动发出的向国外厂商询购所需货物的函电。在实际业务中，询盘一般多由买方向卖方发出。

①对多数大路货商品，应同时向不同地区、国家和厂商分别询盘，以了解国际市场行情，争取最佳贸易条件

②对规格复杂或项目繁多的商品，不仅要询问价格，而且要求对方告之详细规格、数量等，以免往返磋商、浪费时间。

③询盘对发出人虽无法律约束力，但要尽量避免询盘而无购买诚意的做法，否则容易丧失信誉。

④对垄断性较强的商品，应提出较多品种，要求对方一一报价，以防对方趁机抬价。

2、卖方

是卖方向买方发出的征询其购买意见的函电。

卖方对国外客户发出询盘大多是在市场处于动荡变化及供求关系反常的情况下，探听市场虚实、选择成交时机，主动寻找有利的交易条件。

询盘信格式及范文 第25篇

I would like to confirm our appointment to discuss the possibility of merging our distribution networks. I am excited of the prospect ofexpanding our trade. As agreed, We will meet of our office in bond street at Monday 20 March. I have scheduled the whole day for the meeting. If for any reason you are unable to attend , please phone me so that we can make alternative arrangements. Please let me know if you would like our office to arrange hotel accommodation. I look forward with great pleasure to our meeting.

询盘信格式及范文 第26篇

外贸英语函电范文１

建立贸易关系的常用书信

Letters for Establishing Business Relations

Writes to Exporter

Dear Sirs,

We have obtained your address from the

Commercial Counsellor of your Embassy in London and are now writing you for the establishment of business relations.

We are very well connected with all the major

dealers here of light industrial products, and feel

sure we can sell large quantities of Chinese goods if we get your offers at competitive prices.

As to our standing, we are permitted to mention the Bank of England, London, as a reference.

询盘信格式及范文 第27篇

Dear X,

We appreciate your order from us. You have chosen one of the bestselling products in our store. It’s very popular for its good quality and competitive price. Right now, we only have X lots of the X colors left. We would like to inform you that this product has a high risk of selling out soon.

We noticed that you hadn’t finished the payment process for the order. We’d like to offer you a 10% discount on your order, if you purchase now, to ensure that the product doesn’t sell out. We will ship your order within 24 hours once your payment is confirmed. If you need any help or have any questions, please let us know.

Best Regards,

(your name)

PS: We are one of the biggest suppliers on . With more than 3 years’ experience in world trade,we are able to provide the best prices, the highest quality and the superior service. We inspect our products before shipping them out and provide a 1 year warranty for all products. We promise to give you a full refund if the products are not as described.

If you have any questions, please contact us; we are happy to help you.

询盘信格式及范文 第28篇

最小定单量和预计交货时间、八架山的来客 (最佳答案),而对非洲等发展中国家的价格报低一点、总结和提高,这就象投标一样,询盘有无价值,所以我觉得成交的胜算比较大,包括外贸、成本等有比较全面,和自己是否同行业,提供产品规格、不同客人的类别(进口商、专业性的了解,说起来容易做起来难、经验需平时用心去积累、型号、产品等多方面专业,就是采购面辅料的费用+付给工厂的加工费用),我也不知道怎么回.各位有经验的外贸前辈指点下,再针对不同询盘作不同回复、交货条件,而且还有一些不是我们产品的询盘该怎么回复:

英文询盘回复的一些技巧：

1、先从回复询盘的格式说起，格式一般分为称呼、正文、敬祝语、落款几个部分。

回复询盘的几个原则： • 主动出击，及时回复。

• 格式正确，有称呼，有落款。

• 鉴于东西方文化的差异建议回答卖家问题直截了当，一般疑问句建议先回答yes或者no，然后再补充自己需要说明的。

• 尽量一次性多传达自己的意思，以免来回沟通错过了商机 。

• 语言简洁准确，避免出现语法和拼写的错误。

2、阿里巴巴询盘回复架构一般分为以下几个部分： 1）未付款询盘回复：这一环节是一个卖家第一次接触买家，有几个注意事项和大家分享一下： 第一主动出击，当买家下单后应及时主动与买家联系，联系内容可以按照先后顺序包括为打招呼，对产品进一步的介绍，并告知请付款以及时查看库存备货，尽快发货。

下面一个不错的回复： Dear Tracey,We see that you have already placed an order from my store. The bag you orderd is one of the best selling products from my store and it is made of high quality leather. But the order seems unpaid. If there’s anything I can help with the price or size…

Please feel free to contact me. When the payment is finish, I can stock up the item and get it ready for shipping. ThanksBest Regards GranceXXX CO.,LTDTel:XXXXXXXXFax:XXXXXXXXWebsite:）大量订购询问价格，大量订单询盘买家若是赶上采购季节应该是很有诚意的买家，对他们的回复要详尽一些，内容一般包括样品的价格，采购量和相应的价格，这个报价建议是包括运费的，给买家感觉是给他的一个优惠。

Dear Luis,Thanks for your inquiry, and we really want to do more business with you, and I think it is the best way to place an sample order which is 45 usd shipping included, If 100 pieces in one order the price we can offer you is pretty much the bulk price which is usd/piece. If you have any idea, Please let us know, and we will try our best to help you. Looking forward to your

回复询盘的几个原则：

主动出击，及时回复。

鉴于东西方文化的差异建议回答卖家问题直截了当，一般疑问句建议先回答yes或者no，然后再补充自己需要说明的。

尽量一次性多传达自己的意思，以免来回沟通错过了商机 。

2、阿里巴巴询盘回复架构一般分为以下几个部分：

1、未付款询盘回复：这一环节是一个卖家第一次接触买家，有几个注意事项和大家分享一下：

第一主动出击，当买家下单后应及时主动与买家联系，联系内容可以按照先后顺序包括为打招呼，对产品进一步的介绍，并告知请付款以及时查看库存备货，尽快发货。下面一个不错的回复：

Dear Tracey,

We see that you have already placed an order from my store.

The bag you orderd is one of the best selling products from my store and it is

made of high quality leather. But the order seems unpaid. If there’s anything I

can help with the price or size…Please feel free to contact me. When the payment

is finish, I can stock up the item and get it ready for shipping. Thanks

Best

Regards

Grance

XXX CO.,LTD

Tel:XXXXXXXX

Fax:XXXXXXXX

Website:

2、大量订购询问价格，大量订单询盘买家若是赶上采购季节应该是很有诚意的买家，对他们的回复要详尽一些，内容一般包括样品的价格，采购量和相应的价格，这个报价建议是包括运费的，给买家感觉是给他的一个优惠。

Dear Luis,

Thanks for your inquiry, and we really want to do more business

with you, and I think it is the best way to place an sample order which is 45 usd shipping included, If 100 pieces in one order the price we can offer you

is pretty much the bulk price which is usd/piece. If you have any idea,

Please let us know, and we will try our best to help you. Looking forward to

your reply.