询盘范文中文(篇一)

Dear Ms. Smith, thank you for your inquiry about our office furniture in October. We enclose our latest catalogue and price list.

We hope you will be interested. If you need more details, please feel free to contact us. Thank you for your letter of March asking for office stationery.

The enclosed catalogue contains all the details of our product range In most cases, we can supply the goods you need within ten days. We are looking forward to receiving your sincere order.

中文翻译：

亲爱的史密斯女士，感谢您10月份对我们办公家具的询盘，随函附上我们最新的产品目录和价目表，希望您能感兴趣，如果您需要更多的细节，请随时与我们联系您真诚的布莱克先生，感谢您3月份的来信，询问办公文具随函附上的目录包含了我们产品范围的全部细节，在大多数情况下，我们能在十天内供应你方所需的货物，我们期待着收到你方真诚的订单。

询盘范文中文(篇二)

Dear Mr. Davis, we have received your latest inquiry. Thank you very much for your feedback.

Therefore, your inquiry has been forwarded to the sales manager and has been replied to. We understand your current situation, but as the price of high-quality materials for our products is rising, in order to ensure profits, our price must be kept at a balanced level. In addition, as more and more customers demand our high quality products, it is difficult for us to reduce the price on the basis of the lowest price.

We are sorry for the unfortunate result of your inquiry, but we sincerely hope that we can have more fun doing business with you in the future.

中文翻译：

亲爱的戴维斯先生，我们收到您最近的询盘，非常感谢您的反馈。因此，您的询盘已转给销售部经理，并已作出答复。我们理解您目前的情况，但由于我们产品所需的优质材料价格在上涨，为了保证利润，我们的价格必须保持在均衡的水平。

此外，由于越来越多的顾客要求我们的高质量产品，我们很难在最低价格的基础上再降价。对于你方询价的不幸结果，我们深表歉意，但我们真诚地希望将来我们能有更多的乐趣与您做生意，您真诚的XXX。

询盘范文中文(篇三)

1.如果客户在询价时提供了足够的信息，包括详细的产品信息和价格条款，那么这类客户一般比较专业，对产品和市场情况了解比较多，是高价值询盘。

那么业务员在回复这类询盘时要谨慎，且先不要问东问西，应该迅速整理报价，包括产品规格、材料、包装、货期、打样时间、付款条件等。回复一定要简单明了，尽量以公司的名义回复，这会给客户留下好印象。

2.客户询盘后，要做到精准匹配，也就是业务员要根据客户的需求匹配最适合客户的产品，而不是把最贵的产品给到客户。

3.在客户进行询价后，外贸业务员是可以知道客户是哪个国家的，那么业务员可以在回复文字后，加上客户母语的翻译，这更容易给客户留下深刻的印象，且客户会觉得很亲切。

4.很多业务员在收到客户询盘后，第一件做的事就是对客户进行背景调查，其实对于信息充足可以直接报价的询盘，可以及时回复报价。如需要一定时间才能核价的，也应该先回复客户正在处理，大概什么时候可以回复报价。

询盘范文中文(篇四)

Dear Nathan Thank you for your inquiry, Mr. feld. Thank you for your interest in our products.

I'm sorry to reply you so late, because I just received your email about keyboard problems after redecorating the office. We very much hope to establish business relationship with your company on the basis of equality and mutual benefit. We are sending you a catalog and a price list for your reference.

We will receive your specific inquiry after receiving it We'll offer you our best price after offer. The sales manager of Delos is looking forward to your reply sincerely.

中文翻译：

尊敬的Nathan Feld先生，感谢您的询价，感谢您对我们产品的兴趣，我很抱歉这么晚才回复您，因为我刚收到您关于重新装修办公室后键盘问题的电子邮件，我们非常希望能在平等互利的基础上与贵公司建立业务关系，现寄上目录另附价格表供你方参考，我方将在收到你方具体询盘后向你方报出我方最优惠的价格。德洛斯的销售经理，真诚地期待着你方的答复。

询盘范文中文(篇五)

高效回盘5要诀

及时：接到买家询盘，要给予及时馈，确保询盘回复有效性。通常在1小时内完成回询盘，订单生成的率高达70%，回时间超过10小时，会降低订单生成率。

专业：卖家应具备丰富的行业知识，对于客户关于产品方面询问，能够给予专业解答。

准确：要将回复信写得很清楚，首先要正确理解买家来函的准确意思，如有不清楚的地方，则应立即去函向客户询问了解，切忌一知半解。

具体：尽量一次性多传达自己的意思，以免来回沟通错过了商机。

格式：格式一般分为称呼、正文、敬祝语、落款几个部分，语言简洁准确，避免出现语法和拼写的错误。鉴于东西方文化的差异建议回答卖家问题直截了当，一般疑问句建议先回答yes或者no，然后再补充自己需要说明的。 回盘参考模版

不同状态下订单，回复询盘的方式和技巧各有不同。下面将订单状态致分为一下几类：

1、未付款询盘回复：

第一主动出击，当买家下单后应及时主动与买家联系，联系内容可以按照先后顺序包括为打招呼，对产品进一步的介绍，并告知请付款以及时查看库存备货，尽快发货。下面一个不错的回复：

Dear ___,

we have got your order of......

The bag you order is one of the hot items from my store and it is made of high quality leather. But the order seems unpaid. If there's anything I can help with the price or size etc.

When the payment is finish, I can stock up the item and get it ready for shipping.

If any further questions, please feel free to contact with us.

Thanks

Best Regards

2、已付款订单的回复：主要内容包括确认产品的规格，尺码等等具体事宜，表现卖家的专业性下面是一个不错的例子：

Dear ___,

I am very glad to hear from you. The biggest size we have is 39. And this shoes is little bigger in size. So I think 39 will fit.

If you have any other questions, Please feel free let me know.

We are looking forward to getting your early reply.

Best Regards

3、发货后的回复：

从货物离开中国海关至买家收到货物建议每个阶段卖家都给买家发一封邮件通知买家，直到买家收到货为止。因为买家付款后都急于收到货物，而邮寄过程一般又是5-10天不确定的，因此这样随时通知买家货物状态一是表现自己商业城信度二是及时的沟通能让买家不再急切询问。

A、告诉买家订单详情

Dear Customer，

The item you order is already shipped and the tracking number is _____

The mail status is as follows:

SHANGHAI

Dispatch from Sorting Center

This is the status of your order. You will get it soon.

Thanks for your support and understanding.

B、 询问是否收到货物

Dear customer,

This is the status showing on EMS. Have you already got the items? If you have got the items, please let me know.

Thanks

4、 客户投诉产品质量有问题

Dear customer,

I received the boots but I can't sell them because the Gucci bo_ was ripped up if you can't secure the packages better than that then you will not be hearing from me again!

Dear friend,

I am very sorry to hear that. The damage must happened during transportation. I usually make sure everything is in good condition before shipping products out. I make sure giving you more discounts to make up when you buy from me ne_t time. Thanks for your understanding.

Best Regards

5、订单完成

Dear customer,

I am very happy to see that you have received the items. Thanks for your support. I hope you satisfy with the item and looking forward to do more business in the future with you.

Thanks

Best Regards

6、提醒买家给自己留评价，这是在交易结束后很重要的一个环节

Thanks for your continuous support to our store, and we are

improving ourselves from service, quality, sourcing and so on.

it would be appreciated if you can leave us a positive feedback ,it's a great encouragement to us，if there's anything I can help with ,don't hesitate to tell me .

Best wishes

7、折扣

Dear ___,

Thanks for your message.

Well, if you buy the 2 items, we can offer you a GBP discount. Once we confirm your payment, we will post the item for you in time.

Please feel free to contact us if you have any further question.

Thanks & Best regards!

8、常见问题回复

A、推广新产品，采购季节期间根据自己的经验，可给买家推荐自己热销的产品。

Hi there,

As Christmas is coming, we found hair straightened has a large

potential market. Many customers bought them for resale on DHgate or in their retail store because it's a high profit margin have a wide range of GHD mk4 STRAIGHTER products on sell as well. Please click the following link to check them out. If you have more than 10 pieces in one order we can help you get a wholesale price. Thanks.

Regards

B、货物断货，货物偶尔的断货只要认真解释一下，买家一般能够理解，最好的办法是告诉买家自己会积极尽量他找到库存，同时向他介绍类似的款式供其选择。

We are really sorry that the bag you order is out of stock at the moment. I will contact the factory to see when they are going to be available again. I would like to recommend you some other pretty bags which have the same style. Hope you like them as well. You can click on the following link to check them out.

If there's anything I can help with, Please feel free to contact .

Regards

C、改完价格再次催款，很多情况买家下单后觉得运费过高，不愿意付款希望卖家能够给与折扣，下面的回复可以借鉴一下：

Hi there,

We already reset the price for you. I give you another 10% discount on top of the original shipping price. Because the price we offer is lower than the market price and as you know the shipping cost is really high, we do not make much profit from this product. Hope you are happy with it.

IF any further questions, please feel free to contact us.

Regards

D、量订购询问价格，量订单询盘买家若是赶上采购季节应该是很有诚意的买家，对他们的回复要详尽一些，内容一般包括样品的价格，采购量和相应的价格，这个报价建议是包括运费的，给买家感觉是给他的一个优惠。

Hi there,

Thanks for your inquiry, and we really want to do more business with you, and I think it is the best way to place an sample order which is 45 USD shipping included, If 100 pieces in one order, we can offer you the bulk price which is USD/piece. I am looking forward to your reply.

Regards

询盘范文中文(篇六)

Dear Sirs,

We visited your stand at the Canton Fair last month, and we are interested in your silk neckties displayed in your showroom. Now we are writing to inquire about these products.

We would be pleased to receive a copy of your catalogue, together with some samples of your newest commodities. We would also be grateful if you could send us your best offer indicating packing, specification, quantity available, terms of payment and the earliest time. It would be highly appreciated if you quote your lowest price on CIF London.

Should your goods are satisfactory and the price be found competitive, we would place large orders from with you. We are looking forward to your prompt reply.

Yours faithfully,

Michelle Johns

询盘范文中文(篇七)

Sample

a better reply

Dear buyer:

It is good to hear from you inquired about my bamboo baskets on September 15, sent you a company catalog at that can send you a second catalog if you need?

You are not the only importer in Brazil that has asked us about bamboo baskets. I have also received inquires from ABC company,Universal Co Ltd in Brazil,but they always inquired another kind of will introduce this kind of basket for you if you you like me to help you by making a special sample for you Brazil market?

…… …… 余下全文

询盘范文中文(篇八)

可以针对首次来信没有明确需求，联系信息不全的客户

Dear Mr. Amir,

Many thanks for your inquiry dated(of) from .

In order to let us make more correct quotation accordingly, please kindly tell us the exact model number you prefer after checking our website of .

Besides, to help us offer the best price, please also introduce your company as many details as you can. Such as your company foundation time, how many workers, major product lines, company website and last year's sales turnover if possible. More details better price.

Waiting for your early reply.

Best Regards

Amy

可以针对首次询盘比较明确，且联系信息较全的客户。

Dear Mr. Naresh,

So glad receiving your enquiry for our Barbies' collection from dated . Thanks a lot.

We are a leading manufacturer in children’s wear in China and our products have been exported to customers all over the world such as . The Barbies Collection is the most popular style in our factory, selling fast.

However, detailed price list for the skirts and long pants will be sent to you based on your specific further product description such as color, specification, special design requirement etc. Please check the following styles photo which should be suitable for your Indian market and tell us more requirements on the exact skirts and long pants.

Please do not hesitate to contact us if any question and we are waiting for your reply.

Best regards,

Amy

可以针对首次询盘，需求明确，要求报价的客户。

Dear Mr. Muller:

Thank you for the letter of (date) enquiring price for our boy‘s t-shirt.

To close our deal , we offer you firm C&F Limassol USD /pc. Payment by irrevocable L/C to reach us one month before the time of shipment. This offer is subject to your reply reaching us before (date). Please refer to the attached files for packing and product specification info.

We allow a discount of 5% if your order exceeds USD 5,000. And there has been a heavy demand for our t-shirt and our factory is fully committed right now.

Therefore, at the most competitive price we offer, we hope to receive your reply with

questions if any or an order soon.

Best regards

Amy

可以针对首次询盘，需求明确，要求报价的客户。

Dear Johnson，

We are so glad to know you are interested in our product , series and very glad to enter into business relationship with you.

As Australia is our important strategic market, and in order to help us both to push sales here, our company prefer to offer you the above "cost" price to hit your target.

Hope so competitive price can help you get your market soon .

By the way, could you pls tell us which color you like most and what kind of packing way you prefer?

Your prompt reply will be highly appreciated.

Best regards

Amy

询盘范文中文(篇九)

Dear X,

Tank you for your inquiry.

Yes, we have this item in stock. How many do you want? Right now, we only have X lots of the X color left. Since they are very popular, the product has a high risk of selling out soon. Please place your order as soon as possible. Thank you!

Best regards,

(name)

询盘范文中文(篇十)

未付款询盘回复：

Dear ___,

we have got your order of......

The bag you order is one of the hot items from my store and it is made of high quality leather. But the order seems unpaid. If there's anything I can help with the price or size etc.

When the payment is finish, I can stock up the item and get it ready for shipping.

If any further questions, please feel free to contact with us.

Thanks

Best Regards

已付款订单的回复：

Dear ___,

I am very glad to hear from you. The biggest size we have is 39. And this shoes is little bigger in size. So I think 39 will fit.

If you have any other questions, Please feel free let me know.

We are looking forward to getting your early reply.

Best Regards

客户投诉产品质量有问题

Dear customer,

I received the boots but I can't sell them because the Gucci bo_ was ripped up if you can't secure the packages better than that then you will not be hearing from me again!

Dear friend,

I am very sorry to hear that. The damage must happened during transportation. I usually make sure everything is in good condition before shipping products out. I make sure giving you more discounts to make up when you buy from me ne_t time. Thanks for your understanding.

Best Regards

订单完成

Dear customer,

I am very happy to see that you have received the items. Thanks for your support. I hope you satisfy with the item and looking forward to do more business in the future with you.

Thanks

Best Regards

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询盘范文中文(篇十一)

Dear Mr. XXX,

You are recommended to us by Bank of China in New York that you are one of the leading sportswear dealers. Right now, we are particularly interested in importing various ranges of sportswear.

We are large dealers in textiles here and believe there is a promising market in our area for moderately priced sportswear.

It would be helpful if you could send us your latest catalogue and price list. If the quality of the goods comes up to our expectation and the delivery date is acceptable, we can probably let you have regular orders.

We are looking forward to your earliest reply.

Sincerely,

Important Language to Remember