具体询盘范文(篇一)

未付款询盘回复：

Dear XXX,

we have got your order of......

The bag you order is one of the hot items from my store and it is made of high quality leather. But the order seems unpaid. If there's anything I can help with the price or size etc.

When the payment is finish, I can stock up the item and get it ready for shipping.

If any further questions, please feel free to contact with us.

Thanks

Best Regards

已付款订单的回复：

Dear XXX,

I am very glad to hear from you. The biggest size we have is 39. And this shoes is little bigger in size. So I think 39 will fit.

If you have any other questions, Please feel free let me know.

We are looking forward to getting your early reply.

Best Regards

客户投诉产品质量有问题

Dear customer,

I received the boots but I can't sell them because the Gucci box was ripped up if you can't secure the packages better than that then you will not be hearing from me again!

Dear friend,

I am very sorry to hear that. The damage must happened during transportation. I usually make sure everything is in good condition before shipping products out. I make sure giving you more discounts to make up when you buy from me next time. Thanks for your understanding.

Best Regards

订单完成

Dear customer,

I am very happy to see that you have received the items. Thanks for your support. I hope you satisfy with the item and looking forward to do more business in the future with you.

Thanks

Best Regards

具体询盘范文(篇二)

Dear Mr. XXX,

You are recommended to us by Bank of China in New York that you are one of the leading sportswear dealers. Right now, we are particularly interested in importing various ranges of sportswear.

We are large dealers in textiles here and believe there is a promising market in our area for moderately priced sportswear.

It would be helpful if you could send us your latest catalogue and price list. If the quality of the goods comes up to our expectation and the delivery date is acceptable, we can probably let you have regular orders.

We are looking forward to your earliest reply.

Sincerely,

Important Language to Remember

具体询盘范文(篇三)

1询盘

Dear Mr. Li,

Your firm has been recommended 1 to us by the Dickson Electrics Company, with whom we have done business for many years.

We are interested in your Electric Typewriters for use in offices and shall be glad if you will send us a copy of your illustrated catalogue 2 and current price list.

Yours sincerely,

Susan Block

Manager

A Reply

Dear Ms Block,

We welcome you for your enquiry of Fed. 1 and thank you for your interest in our commodities. We are enclosing 3 some copies of our illustrated catalogues and a price list giving the details you asked for.

…… …… 余下全文

具体询盘范文(篇四)

未付款询盘回复：

Dear ___,

we have got your order of......

The bag you order is one of the hot items from my store and it is made of high quality leather. But the order seems unpaid. If there's anything I can help with the price or size etc.

When the payment is finish, I can stock up the item and get it ready for shipping.

If any further questions, please feel free to contact with us.

Thanks

Best Regards

已付款订单的回复：

Dear ___,

I am very glad to hear from you. The biggest size we have is 39. And this shoes is little bigger in size. So I think 39 will fit.

If you have any other questions, Please feel free let me know.

We are looking forward to getting your early reply.

Best Regards

客户投诉产品质量有问题

Dear customer,

I received the boots but I can't sell them because the Gucci bo_ was ripped up if you can't secure the packages better than that then you will not be hearing from me again!

Dear friend,

I am very sorry to hear that. The damage must happened during transportation. I usually make sure everything is in good condition before shipping products out. I make sure giving you more discounts to make up when you buy from me ne_t time. Thanks for your understanding.

Best Regards

订单完成

Dear customer,

I am very happy to see that you have received the items. Thanks for your support. I hope you satisfy with the item and looking forward to do more business in the future with you.

Thanks

Best Regards

PPT模板下载 粤ICP备13028522号

具体询盘范文(篇五)

We addressed our inquiry to the firm.

我们已向该公司提出询价( 询盘 )。

We answered the inquiry received from the firm.

对该公司的询价信, 我们已经回复。

We have an inquiry for the goods received from the firm.

我公司已收到, 该公司关于这类商品的询盘 。

We invited inquiries for the goods from the customers.

我们已邀请客户对该商品提出询价。

Will you please let us have a list of items that are imported by you. 敬请将贵公司的进口商品目录寄来为荷。

We shall be glad to have your specific inquiry.

如能得到贵方特殊的询价, 则甚为感谢。

Would you care to send us some samples with the quotations.

敬请惠寄报价单和样品可否? 请酌。

Please put us on your best terms, as this order forms part of a contract. 由于这一次订购是合同的组成部分, 请提供最好的条件。

Please state your best terms and discount for cash.

请告知以现金支付的优惠 条款 和折扣比例。

Please put us on your very best shipping terms as regards discount. 由于打折扣, 请告知最好的装货(船)条件。

We have received your letter of July 1, enquiring about the best terms of the goods. 贵公司7月1日来函就该商品优惠条件的询盘敬悉。

Please put us on your very best shipping terms as regards discount.

由于打折扣, 请告知最好的装货(船)条件。

Please let us have information as to the price and quality of the goods.

请告知该商品的价格和质量。

Please quote us your lowest price for sundry goods, including synthetic fiber good, including synthetic fiber goods, such as nylon, vinylon, and saran made in Japan.

请对日本生产的合成纤维的制品, 如尼龙、维尼龙、莎纶等报最低价格。

Kindly favour us with the lowest cash price for the goods.

敬请告知该货以现金支付的最低价格。

Kindly let us know at what price you are able to deliver quantities of best refined sugar. 敬请告知贵公司可供应的上等砂糖的数量和价格。

At what lowest price can you quote for 50 bales middling Texas cotton for November? 请报德克萨斯州产中等 棉花 50包、11月份交货的最低价格是多少?

Please quote us the lowest price for ten cwt. best Cork.

请报10英担、一级软木(瓶)塞的最低价格。

We shall be obliged by a quotation of your lowest price for the said goods free delivered at our works.

请对上述产品报运至我方工厂交货的最低价格。

I shall be glad if you will send me your catalogue together with quotations.

请贵方惠寄商品目录并报价、谢谢。

Please quote us your lowest prices for the goods.

请对该商品报最低价。

We have received your letter of July 1, enquiring about the best terms of the goods. 贵公司7月1日来函就该商品优惠条件的询盘敬悉。

We shall be pleased to receive your enquiries for the machineries.

如收到贵司对机械产品的询价, 我们将甚表谢意。

We would appreciate receiving details regarding the commodities.

如能告知该商品的详细情况, 则不胜感谢。

We would appreciate it if you will please let us know the ruling prices of the goods. 如您能告知该商品的现行价格, 将不胜感谢。

具体询盘范文(篇六)

可以针对首次来信没有明确需求，联系信息不全的客户

Dear Mr. Amir,

Many thanks for your inquiry dated(of) XXXX from .

In order to let us make more correct quotation accordingly, please kindly tell us the exact model number you prefer after checking our website of .

Besides, to help us offer the best price, please also introduce your company as many details as you can. Such as your company foundation time, how many workers, major product lines, company website and last year's sales turnover if possible. More details better price.

Waiting for your early reply.

Best Regards

Amy

可以针对首次询盘比较明确，且联系信息较全的客户。

Dear Mr. Naresh,

So glad receiving your enquiry for our Barbies' collection from dated XXX. Thanks a lot.

We are a leading manufacturer in children’s wear in China and our products have been exported to customers all over the world such as ****. The Barbies Collection is the most popular style in our factory, selling fast.

However, detailed price list for the skirts and long pants will be sent to you based on your specific further product description such as color, specification, special design requirement etc. Please check the following styles photo which should be suitable for your Indian market and tell us more requirements on the exact skirts and long pants.

Please do not hesitate to contact us if any question and we are waiting for your reply.

Best regards,

Amy

具体询盘范文(篇七)

With the development of science and technology, more and more people are keen on online shopping. I think online shopping has its advantages and disadvantages. First of all, it's convenient for us to shop at home instead of going to the store.

Where we may spend too much time, it can save our time. Especially when some people are too busy to vent, it will bring us some problems. We can't see the quality of the goods we want to buy, and we can't try them on, so we don't know whether it's suitable for us In my opinion, we should think carefully before shopping online, if maybe we'd better go shopping in the store.

中文翻译：

具体询盘范文(篇八)

Subject: Enquiry

Dear Sir,

We are interested in buying large quantities of steel screws in all sizes.

We would be obliged if you would give us a quotation per kilogram C&F Liverpool, England. It would also be appreciated if you could forward samples and your price-list to us.

We used to purchase these products from other sources. We may now prefer to buy from your company because we understand that you are able to supply larger quantities at more attractive prices. In addition, we have confidence in the quality of your products.

We look forward to hearing from you by return E-mail.

Sincerely,

Xxx

主题：询盘

亲爱的先生：

本公司有意大量购买各型号钢螺钉，欲知每公斤运抵英国利物浦的成本价运费价格。如蒙惠赐上述报价单，不胜感激。如能惠寄样本和价格表，亦必感激不尽。

本公司素来从其他公司购买此类货物，闻悉贵公司货物质优价廉，故欲与贵公司建立合作关系。

盼复。

你真诚的xxx

具体询盘范文(篇九)

With the development of the Internet, online shopping is more like the "signboard" as the saying goes. A coin has two sides. Most people like to buy what they want online.

They think it is convenient. They don't have to waste a lot of energy and precious time from one store to another. They can choose what they like in the saved time.

They can do what they like by themselves Things, there are many kinds of goods. However, on the Internet, other people are on the contrary. They think they can't see the goods or try them on themselves.

They don't know that the real goods may be different from what they see on the computer. This is not safe. Once you cheat, you will find that you have no place to complain.

中文翻译：

具体询盘范文(篇十)

高效回盘5要诀

及时：接到买家询盘，要给予及时馈，确保询盘回复有效性。通常在1小时内完成回询盘，订单生成的率高达70%，回时间超过10小时，会降低订单生成率。

专业：卖家应具备丰富的行业知识，对于客户关于产品方面询问，能够给予专业解答。

准确：要将回复信写得很清楚，首先要正确理解买家来函的准确意思，如有不清楚的地方，则应立即去函向客户询问了解，切忌一知半解。

具体：尽量一次性多传达自己的意思，以免来回沟通错过了商机。

格式：格式一般分为称呼、正文、敬祝语、落款几个部分，语言简洁准确，避免出现语法和拼写的错误。鉴于东西方文化的差异建议回答卖家问题直截了当，一般疑问句建议先回答yes或者no，然后再补充自己需要说明的。 回盘参考模版

不同状态下订单，回复询盘的方式和技巧各有不同。下面将订单状态致分为一下几类：

1、未付款询盘回复：

第一主动出击，当买家下单后应及时主动与买家联系，联系内容可以按照先后顺序包括为打招呼，对产品进一步的介绍，并告知请付款以及时查看库存备货，尽快发货。下面一个不错的回复：

Dear ___,

we have got your order of......

The bag you order is one of the hot items from my store and it is made of high quality leather. But the order seems unpaid. If there's anything I can help with the price or size etc.

When the payment is finish, I can stock up the item and get it ready for shipping.

If any further questions, please feel free to contact with us.

Thanks

Best Regards

2、已付款订单的回复：主要内容包括确认产品的规格，尺码等等具体事宜，表现卖家的专业性下面是一个不错的例子：

Dear ___,

I am very glad to hear from you. The biggest size we have is 39. And this shoes is little bigger in size. So I think 39 will fit.

If you have any other questions, Please feel free let me know.

We are looking forward to getting your early reply.

Best Regards

3、发货后的回复：

从货物离开中国海关至买家收到货物建议每个阶段卖家都给买家发一封邮件通知买家，直到买家收到货为止。因为买家付款后都急于收到货物，而邮寄过程一般又是5-10天不确定的，因此这样随时通知买家货物状态一是表现自己商业城信度二是及时的沟通能让买家不再急切询问。

A、告诉买家订单详情

Dear Customer，

The item you order is already shipped and the tracking number is _____

The mail status is as follows:

SHANGHAI

Dispatch from Sorting Center

This is the status of your order. You will get it soon.

Thanks for your support and understanding.

B、 询问是否收到货物

Dear customer,

This is the status showing on EMS. Have you already got the items? If you have got the items, please let me know.

Thanks

4、 客户投诉产品质量有问题

Dear customer,

I received the boots but I can't sell them because the Gucci bo_ was ripped up if you can't secure the packages better than that then you will not be hearing from me again!

Dear friend,

I am very sorry to hear that. The damage must happened during transportation. I usually make sure everything is in good condition before shipping products out. I make sure giving you more discounts to make up when you buy from me ne_t time. Thanks for your understanding.

Best Regards

5、订单完成

Dear customer,

I am very happy to see that you have received the items. Thanks for your support. I hope you satisfy with the item and looking forward to do more business in the future with you.

Thanks

Best Regards

6、提醒买家给自己留评价，这是在交易结束后很重要的一个环节

Thanks for your continuous support to our store, and we are

improving ourselves from service, quality, sourcing and so on.

it would be appreciated if you can leave us a positive feedback ,it's a great encouragement to us，if there's anything I can help with ,don't hesitate to tell me .

Best wishes

7、折扣

Dear ___,

Thanks for your message.

Well, if you buy the 2 items, we can offer you a GBP discount. Once we confirm your payment, we will post the item for you in time.

Please feel free to contact us if you have any further question.

Thanks & Best regards!

8、常见问题回复

A、推广新产品，采购季节期间根据自己的经验，可给买家推荐自己热销的产品。

Hi there,

As Christmas is coming, we found hair straightened has a large

potential market. Many customers bought them for resale on DHgate or in their retail store because it's a high profit margin have a wide range of GHD mk4 STRAIGHTER products on sell as well. Please click the following link to check them out. If you have more than 10 pieces in one order we can help you get a wholesale price. Thanks.

Regards

B、货物断货，货物偶尔的断货只要认真解释一下，买家一般能够理解，最好的办法是告诉买家自己会积极尽量他找到库存，同时向他介绍类似的款式供其选择。

We are really sorry that the bag you order is out of stock at the moment. I will contact the factory to see when they are going to be available again. I would like to recommend you some other pretty bags which have the same style. Hope you like them as well. You can click on the following link to check them out.

If there's anything I can help with, Please feel free to contact .

Regards

C、改完价格再次催款，很多情况买家下单后觉得运费过高，不愿意付款希望卖家能够给与折扣，下面的回复可以借鉴一下：

Hi there,

We already reset the price for you. I give you another 10% discount on top of the original shipping price. Because the price we offer is lower than the market price and as you know the shipping cost is really high, we do not make much profit from this product. Hope you are happy with it.

IF any further questions, please feel free to contact us.

Regards

D、量订购询问价格，量订单询盘买家若是赶上采购季节应该是很有诚意的买家，对他们的回复要详尽一些，内容一般包括样品的价格，采购量和相应的价格，这个报价建议是包括运费的，给买家感觉是给他的一个优惠。

Hi there,

Thanks for your inquiry, and we really want to do more business with you, and I think it is the best way to place an sample order which is 45 USD shipping included, If 100 pieces in one order, we can offer you the bulk price which is USD/piece. I am looking forward to your reply.

Regards

具体询盘范文(篇十一)

Dear X,

Tank you for your inquiry.

Yes, we have this item in stock. How many do you want? Right now, we only have X lots of the X color left. Since they are very popular, the product has a high risk of selling out soon. Please place your order as soon as possible. Thank you!

Best regards,

(name)