外贸返单客户邮件范文 第一篇

报价跟进邮件（1）

Dear John,

In order to enable you have a better understanding about our product, I have attached some pictures of our product here in this mail, please kindly take a view of it.

Please note that the pictures attached here are for your reference only, we will make the production strictly according to your specific requirement.

Looking forward to hearing from you.

Sincerely,

Lily

报价跟进邮件（2）

Dear John,

For your further reference, I am attaching the Specification Date Sheet of our [Product name] here in this mail, please take a view of the attached file.

Hope these information will be helpful for you.

Sincerely,

Lily

客户下单前讨价还价的回复（不能降价）

Dear John,

Thanks for your email.

You know, except for giving you our lowest possible price, we need to use the best material to guarantee the quality of the product, we are a company focusing on long term cooperation instead of doing one time business, we need to give you and your client the best quality product with the best material. The price we quoted for you are already our bottom price, we can’t compromise on the the quality of material, and we are unable to reduce the price now.

But, if you can increase the quantity to one 40′HQ, the unit logistic cost will be lower, and we will be able to give you 1% discount. Enclosed please find the PI for both one 20′GP and one 40′HQ. Please compare the difference and let us know your decision.

By the way, because of the Chinese New Year holiday, our factory will stop working from 8th Feb – 5th March. If your deposit could be made within this week, we will do our best to make the delivery before our new year holiday, although it is quite a difficult job. If you are going to place the order later on, most probably the shipment could only be made when we get back to work from the new year holiday, that will be in the middle of March.

Waiting for your information.

Sincerely,

Lily

客户下单前讨价还价的回复（适当降价）

Dear John,

Thanks for your fast reply.

We do appreciate your efforts on this tender, we hope you can win it and we will spare no efforts to assist you to win this tender.

You know, except for giving you our lowest possible price to win this order, we need to use the best material to guarantee the quality of the product. We are a company focusing on long term cooperation instead of doing one time business, we need to give you and your client the best quality product with the best material. Therefore, we can’t compromise on the material, and it will be very difficult for us to reduce the price.

But considering this is a tender and in order to start our cooperation from now on, we’d like to give you our “cost price” and leave no profit margin in our side to assist you win this tender. Attached please find our rock bottom quotation with “cost price”:

We hope our efforts could help you win this tender, and hope to hear from you soon!

Sincerely,

Lily

客户确认订单让发形式发票

Dear John,

Thanks for your order.

As requested, I am attaching the Proforma Invoice here in this mail, please take a view of it.

By the way, do you need us to book the shipment for you? If yes, please kindly let me know the name of your destination port, we will check the freight cost for you.

Looking forward to hearing from you soon!

Sincerely,

Lily

客户收到形式发票说会安排支付定金，同时让报海运费

Dear John,

Thanks a lot for your efficient work.

If possible, please kindly send us the bank slip once the deposit is made, so that we will be able to track the payment with our bank.

As for the freight cost from China port to Hamburg, I will check it for you tomorrow morning immediately when we get back to office, because it is evening now here in China.

Have a good day!

Sincerely,

Lily

几天过后仍未收到客户订金，和客户沟通情况并报海运费

Dear John,

How are you today?

Please let me know whether you have made the deposit or not, so that we will be able to prepare the raw material in advance and start the production immediately after receiving the deposit.

We have checked the freight cost with our shipping agent this morning, currently the freight cost from China port to Hamburg is USD1,200/20′GP

Looking forward to hearing from you soon.

Sincerely,

Lily

客户说定金已付，并发来付款水单（凭证）

Dear John,

Thanks a lot for sending us the bank slip, we will check with our bank and let you know immediately once we receive it.

Have a nice day!

Sincerely,

Lily

通知预付款（定金）已收到，并询问相关装运信息

Dear John,

How are you today!

Deposit received, thanks. We are arranging the production now, and will keep you updated about the progress.

By the way, please let us know the below information for arranging the shipment later on.

let us know the name and contact information of both the Consignee and Notify party, these information will be shown on B/L.

will send Commercial Invoice, Packing List and B/L to you, what other documents do you need us to provide?

let us know your receipt address for the shipping documents.

Looking forward to hearing from you soon.

Sincerely,

Lily

距离发货前两周告知客户预计发货时间，同时通知客户支付余款

Dear John,

Your order is expected to be ready for shipment around 20th Oct.

Please kindly check and make the balance payment with the below details:

Total $39,

Paid $3,200

Balance $36,

Looking forward to hearing from you soon.

Sincerely,

Lily

订舱后反馈订舱情况，告知客户预计装柜日期和ETD（预计开船日期）

Dear John,

We have booked the shipment today, the goods will be loaded into container in our factory on 21th oct, the shipment date has been scheduled on 25th Oct.

I will send you the loading photos after the loading in factory, and will keep you updated about the shipment.

Sincerely,

Lily

装柜当天发装柜照片给客户

Dear John,

The goods have been loaded into container today in our factory. Attached please find the loading photos.

I will send you the shipping documents in my next mail.

Sincerely,

Lily

装柜当天发议付单付草本给客户，并让其确认内容

Dear John,

Enclosed please find the draft copy of the shipping documents, please check and let me know if they are ok.

Waiting for your information.

Sincerely,

Lily

由于天气原因，预定船期被船公司推迟了

Dear John,

Due to the bad weather in the seaport, the shipment of [Invoice number] has been postponed to 19th July by the shipping company.

Please kindly note this, and we will keep you updated about the shipment.

Sincerely,

Lily

开船当天告知客户实际开船日期和预计到达日期（ETA)，以及清关单据预计寄送日期

Dear John,

The shipment has been made on 28th October, and the ETA is 25th November.

We are working on the shipping documents now, and they are expected to be sent to you on 2nd November.

Sincerely,

Lily

清关文件寄出后告知客户快递单号和跟踪链接

Dear John,

The shipping documents has been sent to you by DHL today.

You can track it with the waybill number [12345678] at [Link: ]

Have a nice day!

Sincerely,

Lily

网上跟踪单据是否签收，并和客户确认

Dear John,

Today I have tracked the shipping documents on DHL website and found that they have been signed by “Donald Trump”. Have you receive it?

In case you have any questions, please let me know.

Sincerely,

Lily

货物到港前一周，告知客户货物预计到港时间，提醒客户安排清关提货

Dear John,

How are you?

The shipment are expected to arrive Hamburg port on 28th November(next monday), please kindly pay attention to its arrival and arrange the custom clearance.

In case you have any questions, please feel free to let me know.

Sincerely,

Lily

货物到港两周后，询问客户是否提到货，货物有无问题

Dear John,

Have you received the goods?

If you have any questions or problem with this shipment, please feel free to let us know.

Sincerely,

Lily

上述邮件模板仅供参考，具体应用在自己的工作中，还应该根据实际情况做对应调整，终极目的是帮助自己建立工作流程标准化作业。

在这个前期制定过程中，需要花费较多的时间和精力，因为你需要不断的优化打磨。但是一旦你制定完善后，你就可以固化流程，后期不仅可以提高你的工作质量，还能规避犯错风险。

外贸返单客户邮件范文 第二篇

Hi Sir/Madam,

Glad to hear that you’re on the market for furniture,we specialize in this field for 14 years,with the strength of ERU&USA ANTIQUE FURNITURE,with good quality and pretty competitive price.

Also we have our own professional designers to meet any of your requirements.

Should you have any questions,call me,let’s talk details.

Best regards!

Leon

外贸返单客户邮件范文 第三篇

Dear Mr. / Ms,

On 14 November I submitted a bill for services rendered to your office at the Lille International Exposition. More than a month has now elapsed without payment or acknowledgment of my bill. Please check this oversight,and remit payment at your earliest convenience. I look forward to future services to your corporation.

Thank you for your prompt attention to this matter.

Yours faithfully

外贸返单客户邮件范文 第四篇

Consultation

Dear Mr. / Ms,

We are much concerned that your sales in recent months have fallen considerably. At first we thought this might be due to a slack market, but on looking into the matter more closely, we find that the general trend of trade during this period has been upwards.

It is possible that you are facing difficulties of which we are not aware. If so, we would like to know what we can do to help. We, therefore, look forward to receiving from you a detailed report on the situation and suggestions as to how we may help in restoring our sales to their former level.

Yours faithfully

外贸返单客户邮件范文 第五篇

作为买家，认为对方报价太高

Dear Mr. Jones,

We acknowledge receipt of both your offer of May 6 and the samples of Men's Shirts, and thank you for these.

While appreciating the good quality of your shirts, we find your price is rather too high for the market we wish to supply.

We have also to point out that the Men's Shirts are available in our market from several European manufacturers, all of them are at prices from 10% to 15% below the price you being the case, we have to ask you to consider if you can make reduction in your price, say 10%.As our order would be worth around US$50,000, you may think it worthwhile to make a concession.

We are looking forward to your reply,

Sincerely,

要求对方开立信用证

Dear Mr. Jones:

With reference to the 4,000 dozen shirts under our Sales Confirmation , we wish to draw your attention to the fact that the date of delivery is approaching but up to the present we have not received the covering L/C.

Please do you utmost to expedite its establishment so that we may execute the order within the prescribed time. In order to avoid subsequent amendments, please see to it that the L/C stipulations are in exact accordance with the terms of the contract.

We look forward to receiving your favorable response at an early date.

Sincerely,

因对方未能如期信用证而交涉

Dear Mr. Jones:

With reference to our Sales Confirmation dated August 10, 20xx, we regret to say that your letter of credit has not yet reached us up to the time of writing. This has caused us much inconvenience as we have already made preparations for shipment according to the stipulations of the said Sales Confirmation.

You must be aware that the terms and conditions of a contract once signed should be strictly observed, failure to abide by them will mean violation of contract. If you refer to our Sales

Confirmation, you will see the clause reading: _The Buyer shall establish the covering Letter of Credit before 30th August, 20xx, failing which the Seller reserves the right to rescind the contract without further notice._ The goods you ordered have been ready for quite some time and the demand of late has been so great that we find it hard to keep them for you any longer. However, in consideration of our friendly business relations, we are prepared to wait for your L/C, which must reach us not later than October 5, 20xx. If we again fail to receive your L/C in time, we shall cancel our Sales

Confirmation and ask you to refund to us the storage charges we have paid on your behalf.

Your cooperation in this respect will be appreciated.

Sincerely,

外贸返单客户邮件范文 第六篇

Subject: Ask for your Help

Dear Ms. Schaeffer:

In our continued efforts to provide quality service and merchandise to valued clients like you, we would like your help in answering the attached survey.

Each year we review our service and merchandise in order to meet our clients' needs. The client survey plays a major role in determining how we improve services and which line of goods we concentrate sales on next year. By answering our survey, you will help us know how to serve you better. Also, as a gesture of our appreciation, we will send you a 10%-off voucher to use on your next order with us.

Could you please send back the survey with your comments on it before next Friday? We understand you are very busy and appreciate your willingness to take the time to help us serve our clients better. Your comments are highly valued. Thank you.

Sincerely yours,

Sandy Fei

Customer Service Manager

外贸返单客户邮件范文 第七篇

Dear purchasing manager,

Hello,this Lily Lee from company,our company is a professional manufacturer with years‘s we want to avail ourselves of opportunity establishing business relation with you.

Please link our company web site:………….if you want to know more about our the way,free sample are available.

Thank you in advance!

Best regards!

Company name:

Tel:…….

Fax:…….

MSN:……….

Skype:………..

外贸返单客户邮件范文 第八篇

感谢信(Letter of Thanks)是外国政府机构或个人的关心、支持、帮助或热情款待表示感谢的对外函件。其具体格式和要求与邀请函相同。

例文

Minister of _____

(Address)

Beijing,China

Dear Minister,

I am writing this letter to thank you for you warm hospitality accorded to me and my delegation during our recent visit to your beautiful country. I would also like to thank you for your interesting discussion with me which I have found very informative and useful.

During the entire visit, my delegation and I were overwhelmed by the enthusiasm expressed by your business representatives on cooperation with China. I sincerely hope we could have more exchanges like this one when we would be able to continue our interesting discussion on possible ways to expand our bilateral ecomomic and trade relations and bring our business people together.

I am lookingforward to your early visit to China when I will be able to pay back some of the hospitality I received during my memorable stay in yur beautiful country. With kind personal regards,

Faithfully yours,

(Signed)

Minister of Economic Cooperation

PLACE