商务英文道歉信范文 第一篇

To XXX：

I’m sorry to say that I cannot go to the bookstore with you on Friday afternoon. I have just found that I have to attend an important class meeting that afternoon. I hope the change will not cause you too much trouble.

Shall we go on Saturday morning? We can set out early so that we’ll have more time to read and select books. If it’s convenient for you, let’s meet at 8:30 outside the school gate. If not, let me know what time suits you best. I should be available any time after school next week.

Yours,

Li Hua

商务英文道歉信范文 第二篇

Dear Sir.

I am writing this letter to apologize to you for the mistake that we sent the shoes in wrong color. I have acknowledged that my fault has brought you great trouble and unconviniences. I hereby express my deep sorrow for this matter and we are going to do our best to make it up to you. I assure you that this mistake will not happen once again and would appreciate very much if you could give us a chance to show our sincerity on this matter.

Best regards

商务英文道歉信范文 第三篇

在日常工作中难免会犯一些差错，学会正确的补救方法很重要。首先，我们要做的就是致歉。你会写英语致歉信吗？在致歉信中道歉更重要还是提出解决方案更重要？如何在致歉信中表达出自己的歉意让对方欣然接受呢？在本篇文章中，安格英语老师将以两则工作中常见的错误为例，教大家如何写好英语致歉信。

模拟场景一：因发票有误致歉(Apologies for an incorrect invoice)

Dear Mr. Hunnicutt,

I am writing to apologize for the incorrect invoice you received from us. Owing to a breakdown in communications, we did not credit you with a 10% discount, as agreed.

We shall send you the correct invoice as soon as possible and make sure that such a mistake will not occur again. Please accept my apologies for any inconvenience we have caused.

Your sincerely,

Peter Gibson

Accounts Manager

**New words:

invoice n.发票

breakdown n.故障

discount n.折扣

商务英文道歉信范文 第四篇

Dear Ms Jeremy:

Thank you for your letter of 6 October. After supplying your restaurants for 5 years, I was extremely sorry to hear that the batch of bowls and forks which you received on 2 September was not of usual quality.

After careful investigation, we found that the cause of the problem was a faulty packing machine. It has now been repaired. I can promise you that this type of problem will not happen again.

According to the sales contract between us, we will, of course, replace your faulty delivery free of charge.

I would like to offer our apologies once again and thank you being an excellent customer.

Yours sincerely

商务英文道歉信范文 第五篇

Dear Mr. Clinton：

Thank you for your letter of 9 May 20XX concerning faulty goods purchased in our store in London.

I am very sorry indeed that you were not satisfied with the pencils that you bought from our store.

Our company in always trying to improve the quality of its merchandise and we are very unhappy when one of our products does not give satisfaction. In fact, this was due to the breakdown of our packing machine.

In the meantime I regret the disappointment you were caused. As a gesture of goodwill, I have pleasure in refunding the cost of the pencils. And enclose a gift voucher that you can use in our London branch.

Thank you for bringing this matter to our attention. I hope any further purchases you many make at our stores will be up to our usual high standards

Yours sincerely

Paul Harvey

Customer Relations.

商务英文道歉信范文 第六篇

Dear Mr. Johnson

Thank you very much for your letter of 3 May 20xx.

We wish to offer our sincere apologies for the long delay in replying to your letter. We have recently moved our headquarters to a new location in the south of city and this has resulted in some considerable delay in replying to enquiries. The move has now been completed and I can assure you that there will be no more delays in the future.

The catalogue you require are enclosed and I hope that you will continue to use us as your main supplier.

Your sincerely

商务英文道歉信范文 第七篇

Dear Mr. Johnson：

Thank you very much for your letter of 3 May 2004.

We wish to offer our sincere apologies for the long delay in replying to your letter. We have recently moved our headquarters to a new location in the south of city and this has resulted in some considerable delay in replying to enquiries. The move has now been completed and I can assure you that there will be no more delays in the future.

The catalogue you require are enclosed and I hope that you will continue to use us as your main supplier.

Your sincerely

商务英文道歉信范文 第八篇

Dear Mr. Sation：

With reference to your letter dated 3rd May 20xx, I am writing to apologies for the mistake we made.

The mistake was made because our computer broke down on 29 April. I can assure you we will send the cheque of $200 to you in two days. We will offer you 20% discount for you next stay.

Please accept our apologies for the inconvenience this error has caused you and we look forward to meeting you again.

Your sincerely

商务英文道歉信范文 第九篇

Dear Mr/Ms,

I was very concerned when I received your letter of yesterday complaining that the central heating system in your new house had not been completed by the date

promised.

On referring to our earlier correspondence,I find thatI had mistaken the date for completion. The fault is entirely mine and I deeply regret that it should have occurred.

I realize the inconvenience our oversight must be causing you and will do everything possible to avoid any further delay. I have already given instructions for the work to have priority and the engineers working on the job to be placed on overtime. These arrangements should see the installation completed by next weekend.

Yours faithfully,

尊敬的先生/小姐，

昨天收到你的来信，抱怨你新家的中央加热系统未按规定时间装好，对此我非常关心。参考较早的通信，我发现我搞错了完成日期。错误完全是我的，对此我非常抱歉。

认识到我们的疏忽给你造成的不便，我们将竭尽全力避免再耽搁。我已指示这项工作优先做并让工程人员加班。这样安排会于下周完成安装。

你诚挚的

商务英文道歉信范文 第十篇

Dear Mr. Grison：

Thank you for your letter of 6 May 20xx concerning the faulty tableware.

I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days.

We have been supplying you for five years and we will replace the faulty delivery free of charge within three days.

We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards.

I hope that you can use our company as your supplier in the future.

Your sincerely

商务英文道歉信范文 第十一篇

Dear_____,

I am writing this letter to express my apology that ______________.

I feel terribly sorry about this.

Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.

Yours Sincerely

_________

亲爱的_____，（对方姓名）

我写这封信以表达我的道歉 ______________（道歉原因）。

对此我深感抱歉。

我再次对给您造成的任何不便深感歉意，希望您能理解我的处境并接受我的道歉。

_________（自己姓名）

商务英文道歉信范文 第十二篇

Apologize letter __ business English_ by LQY

Dear Sir or Madam,

I’m writing this letter to apologize to you. I’m so sorry that we made a mistake about the shipment of vacuum cleaners.

Those vacuum cleaners we sent to you were meant to be sent to European countries, but as the old worker was retired, the new one wasn’t so experienced. Besides, the model number and the price of goods in March and July are so similar that the worker mistaken them.

I am awfully sorry for this and we promise you a replacement shipment. We will also give a 10% discount to compensate.

I do apologize for any inconvenience this may cause you and I will try my best to avoid the same accident happening again.

商务英文道歉信范文 第十三篇

Dear Sir or Madam,

Thank you for letter of 5 May 20xx.

I must apologies for the delay in replying to your letter of 15 April. Unfortunately some members of our staff have recently been off sick. This, at a time when several of our employees take their annual leave, has resulted in unavoidable delays in replying to letters.

I enclose the price list of our company as requested and look forward to hearing from you.

Your sincerely

商务英文道歉信范文 第十四篇

Dear frank:

i am terribly sorry to tell you that i have lost the valuable book you were so kind to lend me last week. i read it everyday and intended to finish it next month. last night when i came to my room, it was nowhere to be found. i will try to recover it as soon as possible. if i fail to find it, i will get a new book for you.

but i am afraid it can never take the place of the old one. old books are like old friends. once lost, they can never be replaced. they are connected with cherished associations which the new ones can never have. and for this irrecoverable loss, i am to blame. i was so careless with my things. this is a warning to me to be more careful in the future.

yours truly

商务英文道歉信范文 第十五篇

Dearxxxxx：

I am writing this letter to express my apology that xxxxxxxxxxxxxx.

I feel terribly sorry about this. Once again, I am very sorry for any inconvenience caused.

I will be really appreciated if you can accept my apologies and understand my situation.

Yours Sincerelyxxxxxx

商务英文道歉信范文 第十六篇

一．必背句子

Para1：表示歉意

1. I’m very sorry for not being able to visit Beijing with you next weekend. I’m writing to apologize to you for it.

2. The reasons why I can’t go with you are as follows.

Para2：解释原因，提出补救办法

1. Just now I received a call from my cousin, who went to Australia for further study last year.

2. He told me that he would be back to China at 8 am on Saturday, and he hoped I could pick him up at the airport with his family.

3. We haven’t seen each other for a year, so I think I am supposed to meet him.

4. I make an apology to you for any inconvenience caused, and I hope you can understand my situation.

5. Let’s make it another time. How about May Day?

Para3：再次致歉，希望得到理解

1. I would appreciate it if you could accept my apology. Looking forward to your early reply.

二．道歉信作文模板

假如你是王涛， 由于母亲生病住院,你要照顾她，所以你无法参加美国朋友 Tom 本周 六下午的生曰聚会。你已寄出生日礼物（张杰的最新 CD） 。请你写一封电子邮件，内容 如下： 1 表达歉意 2 说明原因 3 送上祝福 注意： 1.词数为 100 字左右。 2.可适当增加细节，以使行文连贯。

Dear Tom,

How is everything going with you?

I’m terribly sorry that I’m not able to go to your birthday party this Saturday afternoon. I’m in Beijing now because my mother is seriously ill and will have an operation here. She is in bad need of my care these days, so I’m staying here to take care of her in the hospital.

I wish you a happy birthday and hope everything will go well with the party. By the way, I have sent you the latest CD of Zhang Jie. I hope you’ll like this birthday present.

I’m looking forward to seeing you soon.

Yours,

Wang Tao